Business Banking Specialist

Position Overview As a Relationship Banker Business Specialist within PNC's Retail Branch organization, you will be based in Glen Burnie, MD. You will be responsible for acquiring and expanding business opportunities, growing share of wallet, and delivering an exceptional client experience from acquisition through onboarding and servicing. Job Description Acquire and expand share of wallet for consumer and business banking opportunities under $2MM in sales revenue. Generate leads and appointments inside and outside of the branch, leveraging knowledge of bank products to grow share of wallet. Develop ecosystem leadership as a COI, working with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage, to meet client needs. Elevate client experience through advanced conversation skills, tailored solutions, and timely problem resolution. Collaborate with branch team to identify opportunities and create referrals across consumer and business clients. Build client loyalty by engaging in lobby activities, educating clients on financial solutions, and applying product knowledge to solve problems. Manage risk by adhering to policies, demonstrating sound judgment, and participating in daily branch operations. Key Attributes Customer Focused – Knowledgeable of customer‑centric values and practices, creating customized solutions to meet their needs. Managing Risk – Assessing and mitigating risks to support PNC's enterprise risk management framework. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs Work Experience University or college degree with less than 1 year of professional experience and/or participation in a formal development program. Comparable combinations of education, certification, and experience may be considered. Education Bachelor's degree Certifications No required certifications. Licenses Additional background checks required as per Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $57,750.00 – $96,250.00. Salary may vary by location and individual qualifications. The role is incentive eligible. Benefits Medical prescription drug coverage (with Health Savings Account feature), dental and vision options, life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, comprehensive wellness program with financial incentives. Paid time off includes maternity or parental leave, up to 11 paid holidays annually, 9 occasional absence days, 15‑25 vacation days per year, and additional days based on service. Details available at pncthrive.com . Disability Accommodations Statement If an accommodation is required for the application process, contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday". All information is confidential. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified individuals regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected category. This position is subject to FDIA, SAFE Act, and FINRA requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr PNC