Director of Payer Enrollment Operations

To support a growing enterprise client, the remote Director of Payer Enrollment Operations will lead the operational implementation, manage a dedicated team, and ensure compliance with SLAs while driving efficiency and quality improvements in payer enrollment processes. Key Responsibilities Lead the operational implementation of new client accounts, including team setup, workflows, and reporting Own end-to-end delivery against contractual SLAs, managing client relationships and performance reviews Identify areas for process improvement and automation, collaborating with Product and Engineering teams Required Qualifications 5+ years of experience in strategy & operations, management consulting, or operations leadership in a high-growth environment Proven track record of owning outcomes and driving results in complex projects Strong data analysis skills, with the ability to manage KPIs and identify root causes Experience leading onshore and offshore teams, including vendor management Ability to communicate effectively with clients and stakeholders at all levels