Brand Ambassador

Position Summary Our Event Marketers attend promotional events including, but not limited to, home shows, fairs, 3rd party retail sites, and more, as a unified team of representatives. They work together and support one another as they strive to meet both shared and individual goals and set qualified appointments for our in‑home Design Consultants. Event Marketers play a pivotal role in our company’s success. They hold the power to set the tone for customer relationships, applying skillful communication tactics to build trust and show care for the unique needs and preferences of each prospect honestly and authentically. They are an agent of the company, bringing our solutions directly to consumers and setting the expectation for how Renewal by Andersen respects the honor of being welcomed into our customer’s homes. They demonstrate knowledge and expertise, adeptly addressing concerns, highlighting benefits, and providing relevant information. Customer service and sales skills, such as conversational agility, empower our agents to adapt their approach and deliver tailored solutions based on the responses they receive. Resilience in the face of potential rejection and the ability to maintain professional enthusiasm in any situation are essential characteristics to their success. Qualifications Highly organized and intrinsically motivated Proven ability to set and achieve daily goals Personable demeanor and friendly attitude Ability to develop rapport with the team and prospective homeowners Excellent written and verbal communication skills Tendency to embrace challenge with a resilient mindset Valid driver’s license with an insurable driving record per company standards For drivers of an RBA or personal vehicle, must hold a valid driver’s license and current auto insurance, be approved by RbA’s insurance, and provide copies to Human Resources Willingness to reasonably withstand the elements throughout each season Ready to work in a variety of weather conditions, including heat, cold, rain, and wind; must observe safety protocols and protect self and teammates during the workday Acceptance that field work may be called off due to weather conditions at the discretion of the Non‑Traditional Marketing Manager, with alternative work such as training or role‑playing offered as needed Core Competencies Communication | Relationship Building | Teamwork | Planning and Organization Integrity | Adaptability Responsibilities Achieve sales and demo goals outlined by management Comply with department policies and procedures Maintain a healthy team culture by engaging in the team group chat conversation, supporting teammates, and offering help as needed Demonstrate integrity in all interactions with teammates, office staff, and homeowners Maintain a safe and productive environment in both the office and the field Ensure all necessary equipment is available daily Meet uniform and hygiene requirements Keep the event work area clean, including the company vehicle while in use Utilize continuous improvement and training opportunities Engage in training methods like role‑playing activities to improve interactions with homeowners Utilize all performance management tools and processes offered by RbA Meet attendance and performance expectations Provide signature service in accordance with Renewal by Andersen standards Perform any other related, unrelated, unassigned, unspecified, out of the ordinary or special duties assigned Event Marketers may work retail shifts; during retail shifts, they will hold the same high standard of presentation, behavior, and performance within third‑party retailer partner locations Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, provided such an accommodation does not create undue business hardship. Ideal Culture Fit A positive outlook and a pleasure to work with. A mature team player that thrives in a collaborative and supportive environment—no drama. Approach any challenge with a can‑do attitude, take a creative approach to accomplishing tasks, think critically, and maintain an easy‑going, friendly demeanor. Be authentic, do good work, and promote a healthy, balanced workplace. Ideal Work Ethic Show up and show out. We go above and beyond simply putting in the hours by applying ourselves and constantly striving for improvement. Be a game‑changer and ask yourself, "How can we do this better?" Think creatively and let our culture of innovation encourage you to bring your ideas to the table. Physical Demands / Work Environment While performing the duties of this job, the employee is frequently required to walk, stand, carry up to 50 lbs., bend, stoop, reach, and perform repetitive motions. Specific vision abilities required include close and distance vision. Communication requirements include English verbal speech and written communication. The Event Marketer position involves operating in diverse environments to engage with members of the community. The work environment can vary significantly; candidates should be prepared for indoor and outdoor environments, travel via automobile, variable hours, and changing locations. Compensation Hourly, paid semi‑monthly Eligibility for demo bonuses, and commission on sales per the Event Marketing Employee Agreement & Compensation Plan. Renewal by Andersen reserves the right to amend this compensation structure. Benefits Flexible schedule Fuel reimbursement Mileage reimbursement Opportunities for advancement Paid training Work Location In person #J-18808-Ljbffr