Call Center Representative - Oshkosh Call Center!

Job Details Level: Entry Job Location: WI - Oshkosh, WI 54901 Education Level: Not Specified Salary Range: $15.00 - $16.00 Hourly Job Shift: Any Position Overview MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference. Responsibilities Receive in-depth training. Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Qualifications Strong general employment record with long term stability. Basic computer skills. A commitment and enthusiasm to the charitable and non-profit causes we represent. A willingness to learn. Persistence. Benefits $15.00-$16.00 per hour for 40 hours shifts (depending on schedule). Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. Paid break time. Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time off. The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. Company Values MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey. #J-18808-Ljbffr Mds Communications Corporation