Remote Regional Support Medical Assistant Primary Care

Job Title

Provides remote support to providers and the nursing staff in the delivery of timely, quality patient health care services.

Key Position Details:

• 0.8 FTE (64 hours per two-week pay period)
• Day shifts, variable shifts lengths (Monday 10:15am-5:15pm, Tuesday 10:15am-5:15pm, Wednesday 8:30am-3:00pm, Thursday 10:15am-5:15pm, Friday 10:15am-5:15pm)
• No weekends
• Some in-clinic training and training at the Allina Commons
• Attend in clinic meetings about 1x month

Job Description:

Provides remote support to providers and the nursing staff in the delivery of timely, quality patient health care services. Some duties include assisting with virtual rooming patients, managing patient flow and obtaining adequate patient medical information/data. Principle Responsibilities

• Provide patient care support and assist providers as instructed by the Physician, Provider or Registered Nurse (RN).
  • Reports any acute problems and changes in patient's condition.
  • Provides information to patients regarding test/procedure preparation, over-the-counter medication administration and treatment with provider.
  • Provide patient preventative or other heath information per provider or RN
  • Coordinate results of tests, procedures ect. with provider.
  • Assists with scheduling appointments for patients.
  • Prepare refill information for provider to review.
  • Facilitate obtaining lab/imaging results and notify provider of abnormalities.
  • Works with the electronic medical records in basket, responding to messages and results for provider.
• Manage patient flow and obtain adequate patient medical information/data.
  • May perform virtual rooming and vital signs according to standards.
  • Confirm information with patient when necessary and document per practice.
• Other duties as assigned.

Required Qualifications:

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• Medical Assistant experience

Preferred Qualifications:

• High school diploma or GED
• Medical Terminology

Licenses/Certifications:

• BLS Tier 1 - Basic Life Support - Multisource required Certified by the American Heart Association or Allina BLS within 30 Days
• Non-Certified Applicants with less than six (6) months of Medical Assistant experience must have graduated from an accredited school with a clinical externship
• Certified Medical Assistant - CMA - American Association of Medical Assistants preferred

Physical Demands:

• Medium Work*: Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently

Pay Range:

$23.48 to $29.96 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being mind, body, spirit and community of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.