Clinical Assistant - Mobile Unit (Part-time)

Clinical Assistant - Mobile Unit (Part-time)

Join the Hampton-Newport News Community Services Board as a part-time Clinical Assistant in our Mobile Unit, where your contributions directly impact the community's health and well-being. This onsite position offers the unique opportunity to engage with diverse populations, providing essential services where they are most needed. You'll work in a dynamic environment that fosters teamwork and collaboration, ensuring that every day brings new challenges and learning experiences.

As a vital member of our team, you will embody our core values of empathy, excellence, and integrity while making a meaningful difference in people's lives. We prioritize a healthy work-life balance, allowing you to thrive professionally while enjoying flexibility in your schedule. We invite you to be part of a premier provider of community services dedicated to safety and high performance in health care.

Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

As a part-time Clinical Assistant for the Hampton Newport News Community Service Board Mobile Unit, you will provide direct support to individuals during the assessment process, facilitating access to critical services. Your responsibilities include completing pre-registrations and client histories, reviewing clinical documentation for compliance, and interpreting insurance coverage, including verifying Medicaid or other third-party benefits. You will notify clinical staff of discrepancies in documentation that require attention and assist in maintaining complete and accurate clinical records. By completing intake paperwork and explaining program rules, you ensure clients understand their treatment pathways, whether through in-person interactions or phone consultations.

You will leverage your knowledge of mental health care laws and guidelines, support clients in overcoming barriers to appointments, and engage with clients to re-establish treatment post-missed appointments. In this role, you will play a critical part in assessing clients' financial and personal status while ensuring their eligibility for Medicare, Medicaid, and other insurance programs. Your contributions will significantly enhance the mobile outreach unit's effectiveness in delivering premier healthcare services.

To excel as a part-time Clinical Assistant for the Mobile Unit at the Hampton-Newport News Community Services Board, candidates should possess a robust skill set.

To qualify for this position, candidates must have the following:

• Bachelor's degree in Human Services and 6 months of experience working with clinical documentation or
• Associates Degree in a medical specialty, Human Services or Business and one-year experience in working with clinical documentation or
• Three (3) years of specialized work experience including experience working in an accounts receivable environment, primarily assessing clients' financial ability to pay for services, either through an insurance plan or out-of-pocket.

We are looking for proficiency in assessing clients' financial abilities to cover service costs-whether through insurance or out-of-pocket. Strong oral and written communication skills will facilitate effective interaction with clients and staff. Knowledge of mental health care laws, including HIPAA and 42 CFR, is vital for ensuring compliance. Familiarity with Medicaid, Medicare, and third-party billing practices, combined with strong computational skills, will contribute to success in this role, enabling efficient financial assessments and service delivery. Additionally, candidates should also demonstrate the ability to identify documentation trends, maintain effective relationships with clients, and navigate complex financial and administrative policies.

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.