Service Technician II

Job Description

Job Description

Service Technician II

 

Location: Riverside, CA
Pay Range: $30.00 - $36.00/hr

 

 

Job Summary:
The Service Technician II is responsible for performing intermediate-level diagnostics, repairs, and part replacements on transit buses with limited supervision. This role supports the OEM service and warranty team by executing campaign repairs, assisting with pre-delivery inspections (PDI), and troubleshooting mechanical and electrical issues. A Technician Service II is expected to perform the necessary research using service manuals, standard practices, or engineering guidance to effectively diagnose and repair vehicles in accordance with OEM standards. This role requires demonstrated mechanical and electrical aptitude and supports complex troubleshooting and repair tasks. The position also serves as a mentor to entry-level technicians.

Essential Duties:

• This list of essential duties is not all-inclusive and may be expanded to include other duties, as management may deem necessary from time to time. The team member must be able to perform each essential job duty identified below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of this position unless doing so would create an undue hardship.
• Perform mid-level repairs and part replacements on mechanical, electrical, and hydraulic systems.
• Assist with and conduct pre-delivery inspections (PDI) and repairs to ensure vehicles meet OEM standards.
• Troubleshoot and diagnose issues using service manuals, schematics, and diagnostic tools.
• Use diagnostic software and equipment to identify faults and determine repair needs.
• Repair or replace components such as pumps, valves, relays, hoses, brakes, and wiring.
• Complete service documentation accurately and in a timely manner.
• Assist with installation of upgraded systems or new components.
• Maintain safe work practices and proper handling of tools and materials.
• Provide guidance and support to Technician I team members.
• Participate in training to stay current with OEM technologies and procedures.
• Travel Requirement: This role requires regular travel, including air travel, to customer sites, vendor locations, or company facilities. Approximate travel: 70% of the time.
• Must maintain all necessary identification and documentation (e.g., valid driver’s license, government-issued ID, or passport) to travel by air for work.

Required Knowledge, Skills, and Abilities:

• Intermediate knowledge of mechanical and electrical systems and repair techniques.
• Ability to read blueprints, wiring diagrams, and service manuals.
• Proficiency using diagnostic tools and repair software.
• Strong mechanical aptitude with hands-on experience in heavy-duty vehicle systems (diesel and CNG engines, transmissions, air brakes, suspensions, electrical systems, etc.)
• Ability to perform calculations, measure tolerances, and interpret schematics.
• Ability to safely operate power tools, hand tools, and heavy-duty equipment such as hoists or cranes.
• Strong communication and documentation skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to safety
• Willingness and ability to travel frequently, including overnight stays and emergency response assignments.

Education, Experience, and/or Required Licenses:

• High school diploma or GED required.
• Technical training or vocational certification in automotive, diesel, or industrial systems preferred.
• 2–4 years of relevant mechanical and electrical repair experience required.
• Valid driver’s license required

Work Environment:

• This position is based at our headquarters in Riverside, CA with travel requirements up to 70% of the time to service our customers. 

 

Benefits:

• Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

 

Career Growth at ENC

• We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands-on training, skill development, and long-term career pathways within manufacturing operations.

Equal Opportunity Employer

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.

ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.

In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time. Company Description

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in.

Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.

ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.

Company Description

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in.\n \nFounded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.\n \nENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.