AR Collections Specialist

To support the collections process, the full-time AR Collections Specialist will manage a high volume of outbound communications to collect payments on delinquent accounts, monitor account statuses, and assist with payment reconciliations in a remote environment. Key responsibilities: Conduct high volume outbound calls and emails to collect past due balances and ascertain reasons for non-payment Monitor customer account statuses and maintain accurate records of payment activity Prepare monthly statements, issue dunning letters, and assist with repayment agreements for delinquent accounts Required qualifications: High school diploma or GED required At least 6 months of experience in Accounts Receivable or Collections Proficiency in Microsoft Office Suite, particularly Excel and Word Bilingual (Spanish) is a plus Experience with QuickBooks is advantageous