Senior User Experience Designer

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

We are looking for an experienced, collaborative, and adaptable Senior UX Designer (individual contributor) who is passionate about understanding user needs and pain points to join the User Experience Design (UX) team. This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners.

This role plays a critical part in shaping Schwab's digital experiences by translating complex financial needs into intuitive, trustworthy, and high‑quality client interactions that empower millions of clients to confidently manage their financial lives.

As a Senior UX Designer, you are responsible for:

UX design expertise and execution:

• Bring products to life, designing solutions that delight and satisfy our clients and meet business needs
• Support product design efforts from discovery to final delivery
• Design interactions across desktop, mobile web and native mobile experiences
• Create solutions together with a cross-functional Agile team
• Independently drive design exploration and decision-making, defining problems and proposing solutions
• Own delivery of assigned work, proactively addressing challenges and proposing solutions
• Maintain high design standards aligned to channel guidelines and the Charles Schwab design system, while thoughtfully evolving patterns and approaches when appropriate

Teamwork, collaboration, and engagement:

• Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability
• Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow‑through
• Mentor or support less experienced designers when opportunities arise

Your approach:

• Put clients first by making thoughtful design decisions grounded in user needs, business priorities, and long-term value
• Set a clear path for your work by articulating direction, tradeoffs, and next steps, especially in ambiguous situations
• Demonstrate a challenger mindset by constructively questioning assumptions and exploring better ways forward
• Lead through change by adapting quickly, learning continuously, and helping partners navigate evolving requirements
• Communicate authentically and clearly, building trust through transparency, accountability, and follow-through

What You Have

What Makes Someone Successful in This Role

The ideal candidate is a systems thinker with strong Product Design, User Interface Design, Brand Identity, and Strategic Thinking skills who enjoys influencing experiences beyond a single product team. They are passionate about creating scalable solutions, elevating design quality across organizations, and partnering with teams to shape the future of Schwab's digital experiences through design systems, brand expression, and thoughtful innovation.

Required Qualifications:

• 6-10 years of documented UX design experience focused on digital products or equivalent
• 1+ year(s) of UX experience for touch-based mobile interfaces
• Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and building interactive prototypes for testing
• Experience working within and contributing to design systems
• Strong Product Design and User Interface Design skills, including layout, typography, hierarchy, color, motion, interaction patterns, usability, and accessibility considerations
• Experience designing for both web and native mobile platforms
• Ability to influence partners and stakeholders through compelling communication, storytelling, and design rationale
• Demonstrated Brand Identity and Strategic Thinking capabilities, including the ability to translate brand strategy into scalable product experiences and connect design decisions to broader business and client outcomes
• Proficiency in design tools like Figma

Preferred Qualifications:

• Experience using AI‑powered tools or workflows (professionally or independently) to support design, research, or problem‑solving, with an interest in applying emerging technologies thoughtfully in client experiences
• Strong self-management skills and comfort owning work independently
• Ability to clearly communicate design decisions to diverse audiences
• Some technical knowledge or experience collaborating closely with engineers

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.