Retail Store Director

Job Description

Job Description

The Queens Flagship store and Maker’s space our most important representation of our brand, and is our laboratory for piloting new concepts, processes and approaches to our business such as our new Maker Workshop, classes and community engagement. This store should be leading the company in both innovation and excellence. This is a great opportunity for close partnership and collaboration with key corporate functions like Product and Marketing.

The Store Director will be critical in helping to envision, design, test, execute and build the success of this new store format. This person must be an exemplary representative of the Tandy brand – both as a critical face of the brand, but also to build our credibility with the leathercrafting industry as a place “where the pros shop” – critical to our overall strategy. The Store Director must be creative, innovative, adaptable, and willing to try new things, but also deeply steeped in Tandy – our key competitive advantages and our long-term strategy. S/he will need to operate at a very high level of autonomy, to confidently collaborate with corporate executives and have an extremely high level of professionalism and integrity.

This person must be extremely knowledgeable about leathercrafting of all different kinds. This is not a shopkeeper but a consultant to leatherworkers – both beginners and the pros. The Store Director must have the knowledge and expertise about all of our products and the vast array of leathercrafting techniques to credibly teach, guide, advise and inspire the passion of leathercrafters of all levels.

Finally, this store represents an elevation of duties and expectations compared to a Tandy Store Manager. The Store Director is responsible for building and managing a business, hiring and developing the team, engaging and connecting with the community, and managing the 4-wall cash flow. This is a salaried position with unlimited bonus opportunity.

Job Title

Store Director

Reports to

Zone Manager

Location

187-Queens

Main Responsibilities

• Work with the entire Corporate Cross-Functional Team to create and execute a new vision for the Tandy Queens Flagship store
• Plan and take action on all aspects of this new store model pilot including:
  • Product assortment, product depth, pricing for unique products and special promotions
  • Store build-out, fixtures, store layout, store planogram, all visual merchandising
  • The “Maker Workshop” and all aspects of its operation
  • Building relationships with local organizations including youth groups, veterans/military, leather guilds among others, local influencers and makers, and potential related industry partners
  • Plan and execute regular community events in and outside of the store
  • Staffing, hiring, training, developing the team
• Refine and adjust the model to optimize strategy and operations that can be executed beyond this location to other potential flagship stores in the fleet

Essential Qualifications

• Must have: deep understanding of our business, our product lines, store operations and the whole ecosystem of operating a Tandy store of this magnitude: the judgment to make good, sound business decisions, to be trusted by the Corporate team to take care of issues when appropriate and to raise others to the broader team. For this reason, existing Tandy retail managers are strongly preferred for this role.
• Must have: high level of responsibility and initiative – must be able to operate with little oversight of the day-to-day, plus take full responsibility for the launch and management of what will be the most important store(s) in our fleet with the potential to grow to more stores
• Must have: excellent credibility and professionalism – to represent Tandy to a sophisticated customer, a new universe of business partners and influencers, and to build relationships with the broader community
• Must have: very strong people management skills – must hire, train, manage and develop a top-notch team, which will be critical to the ultimate success or failure of this store
• Must have: strong knowledge of leathercrafting across a very broad number of techniques, materials and end uses
• Must have: strong financial acumen, able to drive sales, manage expenses, plan both short and long term profitability

Nice to have: High school diploma or equivalent, Bachelor’s degree, physical ability to perform the functions of the store including lifting, moving product and fixtures up to 40 pounds

EQUAL EMPLOYMENT OPPORTUNITY

Our Company is committed to equal employment opportunity in all aspects of employment. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, sexual orientation, national origin, physical and/or mental disability, age, creed, arrest records, genetic predisposition or carrier status, and/or participation in lawful activities outside the workplace.

ABOUT TANDY

Tandy Leather Factory, Inc., ( headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.