Admissions (Care) Navigator

Admissions (Care) Coordinator- Stone Oak Care Center Create Connections. Guide Families. Elevate the Experience. At Touchstone, we believe every interaction is an opportunity to create comfort, build trust, and deliver exceptional care from the very first hello . As an Admissions (Care) Coordinator, you are more than a coordinator—you are a guide, advocate, and ambassador of our mission to make lives better for our patients, residents, and Veterans. If you thrive on meaningful conversations, relationship-building, and helping families make important healthcare decisions with confidence, this role is for you! What You’ll Do: Deliver the Touchstone Experience Be the First Impression Serve as the welcoming voice and face of our community, ensuring every resident and family feels valued, supported, and at ease from day one. Build Lasting Relationships Cultivate strong partnerships with hospitals, physicians, and discharge planners—becoming a trusted resource for seamless transitions into care. Guide with Compassion & Confidence Walk families through the admissions journey with empathy, clarity, and professionalism, helping them feel informed and reassured every step of the way. Coordinate with Excellence Evaluate referrals, ensure clinical alignment, and facilitate efficient, timely admissions while maintaining accuracy in all documentation and eligibility processes. Create a Seamless Arrival Experience Collaborate with interdisciplinary teams to deliver a smooth, personalized move-in experience that reflects our commitment to quality and care. Drive Impact Track leads, manage patient-served (census) data, and contribute to occupancy goals—all while keeping the resident experience at the heart of every decision. What You Bring Must have at least one year of previous sales/admissions/marketing experience in the skilled nursing industry. A natural ability to connect, influence, and build trust with diverse audiences Strong organizational skills with a keen eye for detail Confidence navigating EMRs and referral tracking tools A results-driven mindset balanced with genuine compassion and service Benefits & Perks: Supporting You While You Support Others At Touchstone, we care for our team the same way we care for our residents—wholeheartedly. Competitive Compensation with performance-driven incentives Paid Time Off accrued from day 1 Career Growth & Development opportunities within a supportive organization Education & Training Programs to help you grow professionally Supportive, Team-Driven Culture where your voice matters Employee Recognition Programs that celebrate your impact Why Touchstone? At Touchstone, we don’t just admit residents. patients, and Veterans—we welcome them into a community built on purpose, dignity, and personalized care . Every interaction matters, and every team member plays a vital role in delivering the Touchstone Experience. #J-18808-Ljbffr Touchstone Communities