Multi-Line Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Flexible schedule
• Opportunity for advancement

Multiline Representative - Service Focused with In-Book Sales Opportunity (Part-Time)
Jim Rottkamp State Farm
23 Old Kings Hwy
Darien, CT 06820-3611

Part-Time | In-Office (Hybrid Eligible After Training)

20-25 Hours per Week | Hourly Pay + Commission

Deliver Exceptional Service. Build Relationships. Support Growth

Jim Rottkamp State Farm is seeking a highly service-driven Part-Time Multiline Representative who enjoys helping people, building strong relationships, and delivering a high-quality customer experience. This role is ideal for someone who leads with empathy and can confidently identify opportunities to strengthen coverage through in-book sales when it benefits the customer.

If you are customer-focused, organized, and looking for a flexible opportunity with long-term growth potential, this is a great way to build experience within the insurance industry while maintaining a part-time schedule.

Work Schedule & Environment

• Approximately 20-25 hours per week (schedule to be discussed)
• In-office during training and onboarding
• Hybrid opportunity available after training (up to 2 days per week remote)

Compensation

• Hourly base pay
• Commission opportunities tied to in-book sales and performance

Licensing Requirement (Job Contingent)

This position is contingent upon obtaining required insurance licenses.

• Property & Casualty license must be obtained prior to your Day 1 start (full support provided)
• We provide guidance, resources, and support to help you successfully complete the licensing process

Role Overview

As a Part-Time Multiline Representative, you will support both customer service and relationship management, ensuring a seamless experience for new and existing customers. This role is primarily service-focused, with the opportunity to contribute to growth by identifying additional coverage needs through thoughtful, needs-based conversations.

Success in this role is measured by customer satisfaction, retention, and contribution to agency growth.

Responsibilities

Communicate with customers to understand their needs and provide accurate product and policy information

Assist with policy changes, updates, endorsements, and billing questions

Build and maintain strong relationships with new and existing customers

Support daily office operations including documentation, scheduling, and follow-up

Participate in marketing and outreach efforts to support agency visibility

Identify opportunities to enhance coverage and pivot service conversations into in-book sales

Maintain accurate and detailed records of customer interactions

Collaborate with team members to deliver a consistent, high-quality customer experience

Ensure compliance with agency standards and applicable regulations

Qualifications

Strong customer service and relationship-building skills

Effective written and verbal communication abilities

Detail-oriented with strong organizational and multitasking skills

Problem-solving mindset with a focus on customer experience

Comfortable discussing coverage options and recommending solutions when appropriate

Prior customer service, business support, or insurance experience preferred

Ability to meet licensing requirements outlined above

What We Offer

Flexible part-time schedule (20-25 hours per week)

Hourly pay plus performance-based commission opportunities

Full support through the licensing process

Ongoing training and professional development

A collaborative, service-focused team environment

Hybrid work flexibility after training

Opportunities for long-term growth within the agency

Equal Opportunity Employer

Jim Rottkamp State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Ready to Build a Career Helping Customers?

If you enjoy helping people, building relationships, and want a flexible role with growth potential, apply today to join Jim Rottkamp State Farm.

Compensation: $25.00 - $30.00 per hour


We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Jim Rottkamp - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Darien ct.
• Our office is open 9 to 5 m-f.

Please do not call office - we will contact you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.