Dispatcher
$20 - $22 per hourFix-It 24/7
Job Description
Job Description
HVAC & Plumbing DispatcherFix It 24/7 – Location: 499 Jessen Ln, Suite B, Wando, SC 29492
Pay: $20–$22 per hour
Schedule: Monday–Friday (Saturday coverage may be required during peak season)
Fix It 24/7 is looking for a highly organized, customer-focused HVAC & Plumbing Dispatcher to join our growing team in Charleston, SC. If you thrive in a fast-paced environment, enjoy coordinating multiple priorities, and take pride in delivering outstanding customer service, we want to hear from you!
As our Dispatcher, you'll play a critical role in keeping our HVAC and Plumbing teams running efficiently by scheduling technicians, communicating with customers, and ensuring every job is completed smoothly.
What You'll DoDispatch HVAC and Plumbing technicians for service, maintenance, and repair calls.
Communicate with customers regarding appointment times and schedule updates.
Monitor technician progress throughout the day and adjust schedules as needed.
Coordinate emergency and priority service calls.
Work closely with the call center, service managers, and field technicians to ensure exceptional customer service.
Maintain accurate job information and scheduling within Service Titan.
Help ensure daily revenue goals and operational efficiency are achieved.
Previous dispatching experience in the HVAC, plumbing, electrical, or home service industry preferred .
ServicebTitan experience is a strong plus.
Excellent multitasking, organization, and time management skills.
Strong communication and customer service abilities.
Ability to remain calm and make sound decisions in a fast-paced environment.
Proficient with computers and scheduling software.
Team player with a positive, can-do attitude.
- Can pass pre-employment drug screen and background check
$20–$22 per hour
Monday–Friday schedule
Saturday coverage may be required during peak seasons
Medical, dental, and vision insurance
401(k) with company match
Paid Time Off and paid holidays
Career advancement opportunities with a growing company
Supportive team culture and year-round stability
If you're ready to be part of a company that values teamwork, customer service, and professional growth, apply today and help keep Charleston comfortable with Fix It 24/7!
Location: 499 Jessen Ln, Suite B, Wando, SC 29492
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