Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 after working as a State Farm Agency Aspirant, gaining hands-on experience with another agent before stepping into ownership. Today, our team has grown to 15 members, and we operate with a strong growth mindset and an “all in it to win it” mentality. I’m a graduate of the University of Tennessee at Chattanooga with a bachelor’s degree in business marketing and management. I’m married with two kids, and outside of work I enjoy hunting, fishing, and anything outdoors. I also previously played professional golf, which shaped the competitive drive and discipline I bring into the agency.

Giving back is a major part of who we are. I’m heavily involved with HOOAH Deer Hunt for Heroes, a veteran-owned organization, and spend significant time volunteering and supporting their mission.

For our team, we offer commission and bonus opportunities, a 401k, health benefits, flexibility when needed, and reimbursement for licensing costs. Our culture is built around one simple belief: we treat you like family — both our customers and our team. We’re looking for team members who want to grow, compete, and succeed together in an environment where people genuinely care about one another and winning the right way.

ROLE DESCRIPTION:
Zach Jaworski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.