Membership Concierge

Join to apply for the Membership Concierge role at Life Time Inc. 9 hours ago Be among the first 25 applicants Join to apply for the Membership Concierge role at Life Time Inc. Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals. Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals. Job Duties And Responsibilities Operates as first point of contact for members and guests Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Assists members with transactions and general account changes Position Requirements Minimum of 6 months service/reception experience Complete Concierge Certification upon hire Must work a minimum of 15 hours per week Commitment to serve others Effective communication skills Passion for living a healthy way of life Ability to multi-task and deliver high quality customer service in a fast-paced environment Must have good verbal communication Must be able to stand for 4 hours at a time Preferred Requirements HS graduate or equivalent preferred Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Other Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Life Time Inc. by 2x Sign in to set job alerts for “Concierge” roles. Part Time Resident Concierge 11p-7a (Fri-Sat) - Aerie (Lease-Up) Part-Time Concierge - Reserve at Tyson's Corner Part-Time Residential Services Representative - The Camille Reservations Agent at Four Seasons Hotel Tysons Corner, VA $59,000.00-$60,000.00 1 week ago Tysons Corner, VA $43,680.00-$45,000.00 2 weeks ago Front Desk Agent Overnight - The Willard InterContinental Washington Washington, DC $50,000.00-$55,000.00 6 days ago Part Time Resident Concierge 11p-7a (Fri-Sat) - Aerie (Lease-Up) Silver Spring, MD $20.00-$22.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr