Kitchen/Back of House Team Member - Chick-fil-A Melrose Park

Kitchen/Back of House Team MemberAs a Team Member, you play a crucial role in our success. In selecting Team members, we are looking for hard working, coachable individuals who will share our passion to make an impact on our local Melrose Park community. You will interact directly with guests in serving their needs with remarkable service and hospitality.Team Members are responsible for creating and maintaining a fun, enthusiastic, emotionally connected atmosphere for all guests and Team Members who come into contact with the Chick-fil-A Melrose Park brand.Foundation of HospitalityTreating all with honor, dignity and respect1st Mile: Core 4Create eye contactShare a smileSpeak with a friendly toneAlways say "My Pleasure"2nd Mile: Create a MomentOffer a warm welcome and fond farewellPersonalize with Guest's namePerform table touch-ins (To respect social distancing measures, limit engagement with Guests at table.)Find the "little things" to spread joyExpectations of a Team Member:Work your scheduled shifts and arrive on time every shiftArrive for your shift in full uniform: shirt, pants, non-slip shoes, name tagKeep a "sense of urgency" and a "pep in your step" when it comes to serving our GuestsServe > Stock > Sanitize. When things slow down, know what you should be doing nextYou will be trained in the "Chick-fil-A" way, strive to hold to that standardJob Description - Back of House Team MemberEnergetic and fast-paced team members who can handle the stresses of a kitchen job during a busy period. Must be humble and able to be flexible in their job assignments while also taking initiative to fulfill their tasks.Ensures a clean and sanitize food contact surface before and after preparing food and at least every 4 hours for ongoing tasksEnsures a clean and inviting kitchen environment; this includes walls, floors, floorboards, ceiling, hood vents and equipmentAble to correctly assemble all menu products and properly use all equipment related to the kitchenCommunicates effectively with the front counter and drive-thru teamResponsibilities of a Team Member:On arrival for your shift, check in with a leader for your assigned positionStay focused on your assigned position and relevant duties, and strive continue developing in that positionAlthough you may have a favorite, be willing and flexible to learn and serve in any positionAlways serve the guest first, then stock sauces, cups, ice, tea, etc, then clean and tidyRolesBack-of-HouseBreakfastPrimary: assembling all sandwichesSecondary: assembling minis and scrambles, hashbrownsGriddle/Biscuits: cooking biscuits, mini bread, and eggsBreadingLunch/DinnerPrimary: assembling all sandwichesSecondary: assembling nuggets, strips, and all hot side items (including fries)BreadingPrepOur PurposePurpose StatementWorking daily to steward our assets for developing the next generation of leaders while making a positive impact on the community we live inWe will uphold our mission statement: "To foster a culture that results in thriving team members, happy customers, and an engaged community by satisfying palates and hearts alike." This refined purpose statement clearly encompasses the Operator's desires and motives for impacting our leaders, our team members, and the community as a whole.Our PromiseHere at Chick-fil-A Melrose Park we offer a friendly, uplifting work environment; We also provide our team members with a variety of discounts including a meal contribution, and other services. We care about the future of our team members, which is why we offer scholarships. We want you to succeed, which is why there are personal development plans and career paths available to you through our leadership team. A flexible schedule will support balancing life and work. All of this promise is executed by the leadership team you will be working side-by-side with. While we do not promise an easy job, we do commit to an engaging and valuable experience for your time here at Chick-fil-A Mount Prospect.BenefitsCompetitive pay, with raises available based on performanceHealth Insurance OfferingsMeal contribution at every shift based off on achieved metricsScholarships401k Retirement Savings and MatchingGym Membership ReimbursementDiscounts and Other ServicesAccess to Chick-fil-A Marketplace, a platform which offers a variety of online discounts and on-site services, includingCellular, Automobile, Electronics, Entertainment, and Printing/Shipping DiscountsCommunityEmployee OutingsChristmas/Summer PartiesPositive and Uplifting Work CultureRetirement/InsuranceHealth Insurance Available with Operator ContributionSchooling/ScholarshipsScholarships Available from $1,000 up to $25,000Hands-on TrainingBusiness and Managerial TrainingCareer PathsPotential Travel OpportunitiesYour ExperienceYou will work alongside a certified trainer for four to five training shifts, learning the ins and outs of the business. During this time, we will equip you with everything you will need to know to succeed here. Over time you will be evaluated by a leader, which will make you eligible for scheduled pay raises and promotions. When regulations allow, The Leadership Team will hold seasonal outings for Team Members to gather outside the four walls of our restaurant and do life together.Work scheduleWeekend availabilityBenefitsFlexible schedulePaid time offHealth insurance401(k) matchingReferral programEmployee discountPaid training