IT Support Specialist

IT Support Associate (Entry-Level) – 2nd Shift Pay: $20.70/hour + $1.00/hour shift premium ($21.70/hour total) Shift: Monday-Friday, 6:30 PM – 3:15 AM Overtime: Daily and weekend overtime may be available Job Type: Temporary Job Summary We are seeking an entry-level IT Support Associate to join our team on 2nd shift. This is a great opportunity for someone looking to grow their IT career while gaining hands-on experience supporting computers, servers, networks, and mobile devices in a fast-paced environment. Responsibilities Provide basic technical support for desktops, laptops, servers, and network equipment. Troubleshoot hardware and software issues. Assist users with Microsoft Office applications and account-related issues. Support iOS and Android mobile devices. Create, update, and manage user accounts in Azure Active Directory. Document support requests and resolutions. Escalate complex technical issues as needed. Maintain a professional and customer-focused approach when assisting employees. Qualifications Basic troubleshooting experience with computers, servers, and networks. Experience supporting iOS and Android mobile devices. Working knowledge of Azure Active Directory. Strong proficiency in Microsoft Office applications. Excellent communication and problem-solving skills. Ability to work independently and in a team environment. Previous IT help desk, technical support, or internship experience is preferred but not required. Why Apply? Competitive pay with shift differential. Opportunity to gain valuable hands-on IT experience. Potential for overtime. Great opportunity to build your IT career in a professional environment. IND3