Host/Hostess (PT) - Food and Beverage Department

Host/Hostess (PT) - Food and Beverage Department

Job Category: Food Operations Requisition Number: HOSTH008232

Part-Time On-site Rate: $15 USD per hour Atlanta, GA 30305, USA

Description

Summary of Role

The Host will be responsible to coordinate the flow and service of our restaurant guests.

Primary Responsibilities:

• Seats guests and manages the flow of reservations to maximize the guest experience.
• Answers phone calls and answer guest inquiries
• Takes, tracks and organizes reservations, group seating requests, and any other special request as needed.
• Completes to-go orders
• Approaches guest and collects information needed to assist with seat and bar arrangements.
• Must be able to communicate effectively with the public and other team members in verbal and written form
• Ability to work independently
• Follow and enforce all hotel standards
• Assists the service staff in the service of food for the guests.
• Ensures service is more efficient and timelier and guarantees the best possible dining experience for the guest.
• Completes opening, closing, and side work.
• Sets up food carts and stations for service.
• Communicates with and supports all staff to better serve the guests.
• Deliver food and beverages to guests in an accurate and timely manner.
• Expo build tickets on food and kitchen line.
• Monitor each guest's dining experience.
• Pre-set tables for dining and clear tables for the next course.
• Be knowledgeable of all menu items with ingredients in relation to common dietary restrictions.
• Always maintain a clean dining area.
• Ensure all equipment is in operation order and all supplies are up to par.
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 50 pounds frequently
• Ability to stand for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel
• Ascend and descend a ladder

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: View email address on click.appcast.io

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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