Clinical Technical Specialist - Hematology Lab

Position Summary Department/Unit: Hematology Work Shift: Day (United States of America) Salary Range: $77,075.00 - $119,466.00 The Clinical Technical Specialist is a technologist (clinical laboratory/cytology/histology) and performs procedures/tests that will aid in the detection and diagnosis of disease and/or monitor progress of defined illnesses or treatments initiated by a physician. This position requires the exercise of independent judgement and responsibility with minimal supervision. The Technical Specialist has expertise in laboratory medicine in the specialty/subspecialty area assigned and provides technical assistance and consultation to co-workers, students, residents and other healthcare providers. In addition, the technical specialist develops and validates new test methodologies and procedures. This individual may also serve as a qualified supervisor in the absence of the Laboratory Supervisor and Assistant Supervisor. Essential Duties and Responsibilities Performs testing and reports results on laboratory specimens. Accurately documents daily work activities. Thoroughly, accurately and legibly documents test results and quality control. Demonstrates and uses the applicable computer systems. Uses effective written and verbal communication skills to cooperatively work with customers and employees. Listens well, takes direction and engages in interactive dialogues with others. Serve as a technical advisor for co-workers, students and other healthcare providers. Qualifications Bachelor's Degree Education must come from an accredited college or university in medical technology, chemical, physical, or biological science - required Master's Degree Education must come from an accredited college or university in medical technology, chemical, physical, or biological science - preferred Candidate with BS must have at least six years of pertinent clinical laboratory experience as a qualified Clinical Laboratory Technologist, Cytotechnologist or Histotechnologist - required Candidate with appropriate master’s degree must have at least four years of pertinent laboratory experience with at least two years within the designated laboratory specialty in qualified Clinical Laboratory Technologist, Cytotechnologist or Histotechnologist - required Extensive management experience - required Effectively and cooperatively communicate both orally and in writing with customers, nursing staff, physicians and other hospital employees. All telephone and personal inquiries are conducted with courtesy, respect and confidentiality. Seek input and engage in interactive dialogue with co-workers to facilitate problem solving. Serve as a technical advisor for co-workers, students and other healthcare providers. Effectively communicate implications and/or applications of test methodologies. Interpret laboratory information for healthcare providers. Assist clinicians in evaluating unexpectedly abnormal test results. Offer advice to clinicians on possible causes of preanalytical variation in test results and on ways to minimize variation in patient testing. Assist clinicians in appropriate test selection for particular diagnostic dilemmas. Consult on the selection of appropriate lab tests for the diagnosis and management of disease. Communicate status of projects and prospectively identify potential resource or material limitations. List and document all development activities including failed efforts. Develop and maintain an effective and productive work culture. Be customer focused. Work to establish directions and plans for providing products and services based upon what customers want. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute dilutions and do statistical analysis, prepare graphical displays and perform calculations to prepare solutions and/or media. Assess and effectively demonstrate competencies and accomplishments. Maintain current knowledge of regulatory influences specific to the work environment and how the various regulatory agencies interact. Understand the current requirements for Good Laboratory Practice (cGLP). Develop knowledge base in current and emerging scientific disciplines and technologies. Proactively educate by participating/attending clinical conferences and laboratory educational inservices for relevant specialties. Integrate concepts from various laboratory areas to advance one’s area of expertise. Identify situations where delegation is appropriate, communicate expectations clearly, and follow-up to ensure effective completion. Manage time by getting control of time wasters and completing work on time. Be honest and perform his/her job duties ethically. Serve as a positive role model for other staff by being punctual (including breaks), maintaining personal hygiene, wearing appropriate attire, limiting personal phone calls and contributing to the departmental “team” through cooperation and conflict avoidance. Possess knowledge of all policies (both hospital and departmental), protocols, and procedures and instrumentation for which he/she has been trained. Accept constructive criticism in a professional manner, incorporating changes where necessary. Deploy and manage new testing modalities. Validate reference intervals and demonstrate clinical efficacy of testing through clinical and statistical based endpoints. Perform special maintenance procedures and complex troubleshooting of equipment. Specify and implement a control system to ensure high quality results. Determine benefits of standardizing technology in an integrated model. Conduct a workflow analysis of operations to improve processes and implement solutions. Integrate customer needs, intended use claims and regulatory requirements in development and design goals for new projects. Develop understanding of processes and regulatory/quality requirements for development of assays, instruments and tools used in laboratory medicine. Understand and implement quality tools and systems. Actively participate in the laboratory quality management program. Use competitive comparisons and benchmarking. Ensure compliance with regulatory and voluntary standards of performance. Actively participate in regulatory and accreditation surveys. Monitor satisfaction of internal and external customers and react effectively to this feedback. Have appropriate knowledge of feedback systems (reports, surveys, and complaints) for lab performance to monitor services. Develop and maintain computer skills needed for electronic communication and use of the intranet and internet to search for information. Understand and utilize statistical software to effectively manage and evaluate technical data. Generate information and summary reports using statistical and decision-making tools. Specify and utilize computerized tools for the selection and interpretation of laboratory testing. Maintain LIS and procedures to ensure clinicians receive laboratory data in a timely and useful manner. Design and implement reports that present patient data in a clinically useful format. Analyze information from multiple sources to identify problems, collect data, establish facts, and draw valid conclusions to convert it to actionable knowledge. Effect conflict resolution to benefit both the patient and the healthcare team. Make responsible decisions. Identify situations where delegation is appropriate, communicate expectations clearly and follow up to ensure effective completion. Serve as a resource in resolution of intra/inter departmental healthcare issues. Clinical Lab Technologist meets NYSED, CLIA requirements and must be licensed by NYSED upon hire. Cytotechnologist meets NYSED, CLIA requirements and must be licensed by NYSED upon hire. Histotechnologist (ASCP) meets NYSED, CLIA requirements and must be licensed by NYSED upon hire. Physical Demands Standing – Constantly Walking – Constantly Sitting – Rarely Lifting – Frequently Carrying – Frequently Pushing – Occasionally Pulling – Occasionally Climbing – Occasionally Balancing – Occasionally Stooping – Frequently Kneeling – Frequently Crouching – Frequently Crawling – Occasionally Reaching – Frequently Handling – Frequently Grasping – Frequently Feeling – Constantly Talking – Constantly Hearing – Constantly Repetitive Motions – Constantly Eye/Hand/Foot Coordination – Constantly Working Conditions Extreme cold – Rarely Extreme heat – Rarely Humidity – Rarely Wet – Rarely Noise – Constantly Hazards – Frequently Temperature Change – Rarely Atmospheric Conditions – Rarely Vibration – Rarely Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. #J-18808-Ljbffr