Network Recruiter

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Network Recruiter - EAP - to join our growing team.

Job Summary:

This position will play a key role in expanding and managing Acentra Health's nationwide network of EAP providers. The Recruiter will strategically source, engage, and onboard EAP Providers across a broad range of specialties-spanning counseling services to critical incident response providers.

Unlike traditional hospital recruiting, this role focuses on attracting mental health clinicians for flexible, as-needed EAP work. Responsibilities include both warm and cold outreach, guiding prospective clinicians through efficient and supportive onboarding experience, and helping to build the foundation for strong clinician engagement and long-term retention. This role is ideal for a recruiter who enjoys solving complex talent challenges and contributing to behavioral healthcare quality at a national level.

Responsibilities:

• Develop and implement innovative sourcing strategies to attract mental health EAP clinicians, including digital outreach, specialty-focused campaigns, and direct engagement.
• Recruit licensed mental health professionals across diverse specialties (e.g., counseling, psychology, social work) to support quality of care and utilization management review needs.
• Conduct warm and cold outreach to clinicians through phone, email, networking, referrals, and digital recruitment strategies.
• Maintain an active pipeline to ensure a scalable, ready to deploy EAP network.
• Serve as a primary point of contact for prospective and current providers through phone and email communication channels.
• Communicate professionally as a representative of Acentra Health to ensure an exceptional provider experience.
• Respond promptly to provider with inquiries and communicate key information to internal teams.
• Negotiates market-specific rates with providers to ensure quality and cost-effectiveness, while delivering compelling value propositions that align provider's capabilities with organizational needs.
• Manage the provider onboarding process, ensuring timely and accurate completion of all applications and documentation.
• Monitor credentialing milestones and compliance requirements with high attention to detail.
• Ensure adherence to corporate policies, including HIPAA Privacy and Security rules.
• Monitor network capacity to ensure adequate clinical coverage across behavioral health specialties.
• Apply target recruitment strategies to address coverage gaps and evolving specialty needs.
• Track operational metrics and provide regular updates to leadership.
• Support departmental tasks, initiatives, and projects assigned.
• Contribute to continuous improvement of recruitment, onboarding, and provider engagement processes.
• Experience with facilitating and assisting provider inquiries about credentialing and contracts.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications

• High school diploma or equivalent
• 2+ years of provider-facing experience in healthcare, provider relations, network recruitment, healthcare staffing, EAP operations, behavioral health recruitment, or related healthcare environments.
• Experience engaging healthcare providers through phone, email, or direct outreach.
• Comfortable learning and utilizing recruitment systems, databases, and technology platforms.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's Degree
• Salesforce Experience
• Recruiter experience
• High integrity, detail-oriented, and strong work ethic.
• Excellent verbal and written communication skills.
• Excellent organizational skills and ability to work independently.
• Strong teamwork and customer service skills
• Proven ability to recruit across multiple specialties.
• Strong written communication and outreach skills
• Highly organized, deadline-driven, and self-directed
• Creative thinker who can engage physicians beyond traditional sourcing methods

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

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EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."