Collections Analyst

Collections & Deductions Analyst

No hard collections. No call-center environment. Just relationship-driven AR, deduction resolution, and a team that puts people first.

Looking for a collections role where customer relationships matter more than collection quotas? Join a collaborative team that takes a customer-friendly approach to Accounts Receivable, working closely with Sales and Finance to resolve payment issues, investigate deductions, and keep customer accounts running smoothly.

This is a great opportunity for someone who enjoys problem-solving, building relationships, and making a direct impact on the business while working in a supportive, team-oriented environment.

What You'll Do

• Follow up on outstanding invoices using a soft collections approach focused on relationship building.
• Send payment reminders and make occasional follow-up calls regarding past-due balances.
• Research and resolve customer deductions related to:
  • Short shipments
  • Pricing discrepancies
  • Damaged products
  • Spoilage claims
• Partner closely with Sales to gather supporting documentation and drive timely resolution of open issues.
• Review and manage customer accounts receivable balances and collection activity.
• Attend AR aging meetings and provide updates on outstanding balances.
• Prepare and present collection status reports to stakeholders.
• Communicate professionally with customers, Sales, Finance leadership, and executive teams.
• Process invoices, perform data entry, and maintain accurate AR records.
• Utilize Excel and ERP systems to track collections, deductions, and customer account activity.
• Help identify opportunities to improve collections and deduction processes.

What We're Looking For

• 2+ years of experience in Accounts Receivable, Accounts Payable, Collections, or Deductions.
• Experience with invoicing, invoice processing, data entry, and customer account management.
• Strong customer service and relationship-building skills.
• Ability to professionally communicate with customers, leadership, and cross-functional teams.
• Understanding of:
  • Purchase Orders (POs)
  • Invoices
  • Accounts Receivable
  • Deductions
  • Collections processes
• Strong Excel skills, including:
  • VLOOKUPs
  • Pivot Tables
  • Basic formulas
• Experience using ERP/accounting systems such as:
  • NetSuite
  • Oracle
  • Great Plains/Microsoft GP

Why People Like This Opportunity

Collaborative, people-first culture

Relationship-based collections approach

Small, supportive team environment

Hybrid schedule available after conversion (3 days onsite, 2 days remote)

Great exposure to Sales, Finance, and business leadership

Company events including happy hours, golf outings, dinners, and team activities

Medical, Dental, and Vision benefits upon conversion

Work Environment

This position is part of a close-knit Accounts Receivable team in Boise, ID. You'll work alongside two experienced team members in a collaborative environment where the focus is on teamwork, communication, and problem-solving rather than aggressive collection tactics.

Schedule: Monday-Friday, 8:00 AM to 5:00 PM

Location: Boise, ID

Contract-to-Hire: 6 Months

Hybrid Schedule Available Upon Conversion: 3 days onsite / 2 days remote

If you enjoy Accounts Receivable, customer interaction, and solving payment and deduction challenges without the pressure of hard collections, we'd love to hear from you.

Job Type & Location: This is a Contract to Hire position based out of Boise, ID.

Pay and Benefits: The pay range for this position is $23.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Boise,ID.

Application Deadline: This position is anticipated to close on Sep 3, 2026.