Information Services Specialist II

Information Services Specialist II

Are you interested in helping students achieve their goal of a college education? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and comprehensive benefits package with employee tuition assistance? If so, apply now to join our team!

The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.

Minimum Education and Experience - Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.

Essential Duties and Responsibilities - Process and authenticate electronic documents in Hyland OnBase system workflow queues. Image paper documents and index using various enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks. Assist in designing, testing, and implementing future workflow enhancements. Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing. Attend required meetings and support University admission events as assigned.

Physical Demands and Working Conditions - Requires the ability to sit or stand at will for extended periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks. Requires the ability to operate office machinery such as multi-function printers and copiers, letter opener, and letter inserter/folder. May require the ability to lift and carry up to 25 pounds occasionally.

This position may require intermittent overtime during peak periods, including evenings and weekends. Required skills and abilities: Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information. Proficiency in Microsoft Office Suite with ability to learn new software systems. Detail-oriented and accurate with the ability to prioritize information in a timely manner. Excellent organizational and time-management skills with the ability to multi-task. Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team. Proactive approach to identifying potential issues and problems.

Remote Work Notice Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

About UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans. Life, AD&D, and disability insurance plans. Flexible Spending Accounts. Paid time off and holidays. Retirement plans. Employee tuition assistance. Professional development and training opportunities. Employee wellness and employee assistance programs and much more!

The University Of Texas At Dallas