Pool Concierge

Pool Attendant/Concierge

Stratton Amenities | Plano, TX | Full-Time & Part-Time

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Key Responsibilities

• Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures

• Maintain an attentive, service-oriented presence throughout the pool area at all times

• Enforce pool rules, policies, and safety standards consistently and courteously

• Monitor activity to ensure a safe, orderly, and enjoyable environment for all

• Deliver concierge-level service, assist with resident requests, and proactively anticipate needs

• Set up and maintain the pool deck, including seating, umbrellas, and amenities

• Maintain cleanliness of the pool area, restrooms, and surrounding spaces

• Complete daily opening and closing procedures

• Report incidents, concerns, or maintenance issues to management promptly

• Support additional duties or special projects as assigned

Requirements

• Prior customer service or hospitality experience preferred

• Professional appearance and strong interpersonal skills

• Clear verbal and written communication skills

• Ability to take initiative and work independently with sound judgment

• Organized, dependable, and able to manage multiple priorities

• Comfortable enforcing rules while maintaining a guest-first approach

• Ability to work outdoors for extended periods in Texas heat

• Weekend and holiday availability required

Position Type

• Full-time and part-time roles available

• Seasonal and ongoing opportunities depending on property needs

Compensation

• Competitive hourly rate based on experience

Stratton Amenities is an equal opportunity employer.