Evaluation and Monitoring Manager

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at View email address on click.appcast.io or call View phone number on click.appcast.io for further information and to request or discuss an accommodation. The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials. Job Requisition ID: 56347 Opening Date: 06/22/2026 Closing Date: 07/06/2026 Agency: Department of Human Services Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Health and Human Services Bilingual Option: Salary: Anticipated Salary: $9,585 - $11,250 per month ($115,020 - $135,000 per year) Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Managerial Exclusion from RC063 Collective Bargaining Coverage A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Position Overview Serves as Evaluation and Monitoring Manager in the Office to Prevent and End Homelessness (OPEH). Oversee research and program improvement projects related to statewide homelessness prevention and services in the absence of the Research Administrator. Works closely with state agencies and programs, often with the FCS Office of Stability on homelessness and supportive housing programs such as updating program standards, monitoring the rollout of pilot programs and documenting learnings, etc. Develops comprehensive projects that involve analysis of data relative to the prevention and ending of homelessness in the State of Illinois. Designs and oversees the evaluation of homelessness prevention services and intervention programs. Works with the IDHS Family and Community Services (FCS) Division to improve data collection for and analysis of homeless prevention, homeless services, and housing programs. Completes the Office’s Evaluation and Monitoring work including proposals, planning meetings, reviewing performance and project deliverables, reviewing correspondence and reports and other relevant documentation. OPEH is a statewide office which works across State agencies and is housed within IDHS. OPEH’s mission is to coordinate State of Illinois agency strategies and investments and to partner with the community to build a strong safety net and permanent housing for Illinoisans facing homelessness and housing insecurity. Essential Functions Serves as Evaluation and Monitoring Manager. Designs and oversees the evaluation of homelessness prevention services and intervention programs. Works closely with state agencies and IDHS divisions, including, but not limited to, the Division of Family and Community Services (FCS)’ Office of Housing Stability, to improve data collection for and analysis of homeless prevention, homeless services, and housing programs. Completes the Office’s Evaluation and Monitoring work including proposals, planning meetings, reviewing performance and project deliverables, reviewing correspondence and reports and other relevant documentation. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in a social or human services field. Requires three (3) years progressively responsible administrative experience in a health or human services organization related to housing or homelessness. Preferred Qualifications Three (3) years of professional experience working on complex research projects including developing research questions and quantitative and qualitative research methods. Three (3) years of professional experience managing project plans, working with principles and methodologies of those projects and communicating with a large variety of stakeholders and preparing and delivering findings to a range of audiences. Three (3) years of professional experience developing and implementing monitoring tools and processes for housing or homeless services programs to ensure program compliance. Three (3) years of professional experience working with homeless services, housing or homelessness advocacy, homeless-dedicated housing programs, homeless or housing research. Three (3) years of professional experience analyzing a program’s performance and communicating policy and programmatic change recommendations based on findings. Three (3) years of professional experience using verbal and written communication skills to present technical information and training to both technical and non-technical end users, using the softer change management skills necessary to help stakeholders adapt, adopt and benefit from changes. Conditions of Employment Requires ability to travel in the performance of duties, with overnight stays as appropriate. *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661 About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well‑being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental LeaveDeferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions #J-18808-Ljbffr