Job Coach

Job Coach

VIA is seeking a per diem Job Coach. This position is primarily responsible for providing guidance, support, and feedback to individuals who are blind/visually impaired at their training/work sites and to objectively document performance.

Essential Functions:

• Coach, teach, monitor and provide support to individual at their work site
• Provide individualized training to assist in the mastering of their assigned job duties
• Identify and communicate potential barriers to the success of the individual
• Provide guidance in learning to integrate with other employees and the work environment
• Assist in developing and enhancing communication with other employees and supervisor(s)
• Assist in developing necessary soft skills to be successful in the workplace
• Provide detailed and objective documentation of performance, establish short-term goals for improvement, monitor progress and provide regular feedback in accordance with established department/agency guidelines
• Celebrate successes and identify areas for growth in order to be successful in the workplace
• Communicate regularly with VIA staff

Competencies:

• Exceptional interpersonal communication and writing abilities
• Demonstrated ability to provide exceptional internal and external customer service
• Effectively work with individuals of diverse backgrounds
• Maintain confidentiality and professionalism
• Strong organizational skills and ability to multi-task
• Energetic, flexible, patient and detail-oriented individual
• Ability to think independently, problem solve and execute assigned tasks

Qualifications:

• High school graduate or equivalent required
• Previous successful work experience required
• NYS drivers license and reliable transportation OR the ability to travel effectively to assigned geographic locations
• Experience working with people who are blind/visually impaired preferred but not required

VIA is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department.