Oracle Analyst - Order to Cash (O2C)

Why WWT?**

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

World Wide Technology is seeking a highly skilled Oracle Cloud ERP and R12 Analyst to join our IT Financial Operations team. The ideal candidate will bring strong functional finance and business process expertise, complemented by working technical knowledge of Oracle Cloud ERP, focused on analyzing business requirements, configuring solutions, and supporting end-to-end Order-to-Cash processes.

As an IT Finance Analyst - Order to Cash – Financial Operations, you will:

• Serve as the primary functional SME for Oracle Cloud ERP and R12 O2C cycle, including Accounts Receivable, Collections, Revenue Management, General Ledger, Cost Management, and Customer Master Data.
• Lead requirements-gathering sessions with Finance, Tax, and Operations stakeholders to translate business needs into functional specifications and system configurations.
• Design, configure, and implement Oracle Cloud and R12 Financial solutions, including Fusion Tax rules, rates, jurisdictions, and compliance requirements.
• Own end-to-end testing activities include test plan development, unit testing, integration testing, and UAT execution.
• Provide day-to-day functional support for Oracle Cloud ERP and R12, resolving business process issues and system defects in a timely manner.
• Act as liaison between business users and technical teams, ensuring functional requirements are accurately translated into system solutions.
• Collaborate with cross-functional teams — Finance, Tax, IT, and external vendors — to drive successful implementation and adoption of Oracle Cloud ERP and R12.
• Lead system enhancements, patch evaluations, and quarterly Oracle Cloud updates, assessing functional impact and coordinating regression testing.
• Develop and maintain functional documentation including BRDs, FDDs, configuration workbooks, and SOPs; support audit and compliance activities as required.
• Drive training and knowledge transfer sessions for end-users and support teams to ensure confident adoption of ERP processes.
• Leverage working knowledge of OIC, REST/SOAP APIs, and FBDI/ADFDI to support troubleshooting and data flow validation.
• Working knowledge on maintaining reports and dashboards using OTBI and BI Publisher; write SQL queries for data extraction, validation, and issue resolution.
• Perform technical configurations in Oracle Cloud Financials including workflow rules, approval hierarchies, DFFs, and value sets to meet functional requirements.
• Support data migration activities by validating FBDI templates and coordinating with technical teams across AR, GL, and Tax modules.

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Qualifications

• Bachelor’s Degree; preferably in Business, Accounting, MIS, Finance, or a related field.
• Minimum 3 years of functional experience with Oracle ERP Applications, including Oracle EBS or Oracle Cloud Financials, with a focus on the Order-to-Cash cycle (Cloud experience strongly preferred).
• Strong functional knowledge of Oracle Cloud modules including AR, Revenue Management, Collections, General Ledger and Tax; Vertex experience is a plus.
• Working knowledge of Oracle Cloud technical tools including OTBI, BI Publisher, FBDI, and basic SQL for data analysis and troubleshooting.
• Finance and accounting business process knowledge, including Order-to-Cash and Record-to-Report cycles.
• Strong analytical, problem-solving, and communication skills (written, verbal, and presentation) for both technical and non-technical audiences.
• Experience working in Agile or iterative project environments preferred; ability to work independently in a fast-paced, collaborative environment.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $77,200 to $115,800 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits : Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email View email address on click.appcast.io .

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