Quality Assurance Coach - Customer Experience
$41.56k - $64.65kNYCM Insurance Agency Inc.
NYCM Insurance Agency Inc. is seeking a Quality Assurance professional in Town of Orchard Park, NY. This role supports customer experience through interaction evaluations, coaching team members, and developing training programs. Ideal candidates will have a high school diploma, with 2 years in customer service or a related field. Responsibilities include scoring calls, assisting with training, and ensuring high levels of service. Salary ranges from $41,560 to $64,649 annually. #J-18808-Ljbffr
Vacancy posted 1 day ago
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