Manager Training & Quality Improvement (JR232024)

Introduction To heal, to teach, to discover and to advance the health of the communities we serve. To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here. Overview MANAGER, TRAINING & QUALITY IMPROVEMENT – Child Welfare Programs (Bronx, NY – Full Time) Drive impact where it matters most. University Behavioral Associates (UBA), part of Montefiore Medical Center, is seeking a skilled and motivated Training & Quality Improvement Manager to translate clinical insight into measurable outcomes and stronger practice. This role leads data-informed quality improvement and workforce development across child welfare programs. Responsibilities Build and manage systems that translate clinical and program data into actionable insights, dashboards, and key performance indicators Lead quality assurance, audits, and compliance monitoring across child welfare, behavioral health, and regulatory standards Identify trends in safety, permanency, well-being, and service delivery—and turn findings into improvement plans Design and deliver high-impact staff trainings, coaching, and tools to strengthen documentation, fidelity, and evidence-based practice Partner with clinical and program leadership to drive continuous quality improvement and performance outcomes Supervise analytic/technical staff and support audit readiness, reporting, and stakeholder communication What You Bring Strong analytics + QA/CQI expertise with the ability to connect data, clinical practice, and operations Experience in child welfare/behavioral health and regulatory compliance (e.g., Medicaid, HIPAA) Advanced Excel/data visualization skills and sharp problem-solving ability Excellent communication, training, and cross-team collaboration skills Why This Role Matters You’ll shape how programs measure success, improve care, and support families—using data, training, and quality systems to drive real-world impact. Be part of the largest employer in the Bronx, with 200+ locations and extensive opportunities for growth Competitive salary and a comprehensive benefits package Strong analytics + QA/CQI expertise with the ability to connect data, clinical practice, and operations Experience in child welfare/behavioral health and regulatory compliance (e.g., Medicaid, HIPAA) Advanced Excel/data visualization skills and sharp problem-solving ability Excellent communication, training, and cross-team collaboration skills Requirements Bachelor's Degree required. Master's preferred. 1-3 years experience Associates must have ability to develop detailed policies and procedures. Previous supervisory experience is preferred. Associates must have ability to develop detailed policies and procedures. Associate must have strong interpersonal skills and the ability to respond to requests from many people and departments. The ability to focus and having strong attention to detail is mandatory. Possess strong computer skills with knowledge of Microsoft Office applications. Knowledge of child welfare software systems including CNNX Must demonstrate ability to communicate orally and in writing. Knowledge of the principles and procedures of MMC. Flexibility and ability to find creative solutions to challenges Strong interpersonal skill in working with clients, colleagues, and when interfacing with other agencies #J-18808-Ljbffr ViziRecruiter,LLC.