Operations Training Coordinator

Operations Training CoordinatorSunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers' growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America.The Operations Training Coordinator is responsible for implementing and maintaining training programs that ensure plant employees are proficient in standard operating procedures, production processes, and safety & quality requirements. This role supports continuous improvement by fostering a culture of learning, consistency, and operational excellence across the manufacturing floor. Maintains an active role in safety committees and support of OSHA compliance. Represents the high standards of SunOpta, both at work and in the community. Helps to standardize and share expertise company-wide.Essential Functions of the Job:Training Delivery & CoordinationIn partnership with Operations Training Manager, develop and coordinate hands-on and classroom training for production employees on manufacturing processes, equipment operation, and safety procedures.Contribute to the onboarding of new hires, ensuring they understand plant operations, quality standards, and company policies per SunOpta's training program.Engage with designated training resources to deliver train-the-trainer programs that ensure a standardized, high-quality learning experience for all hourly production employees.Coordinate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching.Partner with site leadership to identify training needs and skill gaps within the workforce.Track and report on training outcomes, providing feedback to program participants and management.Collaborate with HR to establish career pathing and associated training plans for hourly production workforce.Curriculum & DocumentationIn coordination with Subject Matter Experts (SMEs), maintain Standard Operating Procedures (SOPs), training manuals, and process documentation.Maintain up-to-date materials as processes evolve.Create visual work instructions, job aids, and e-learning content as needed.Compliance & RecordkeepingTrack and maintain training records in the Learning Management System (LMS) or training database, running reports regularly (i.e. Alchemy, Redzone).Support internal and external audits by providing accurate training documentation.Continuous ImprovementAssess training effectiveness and recommend improvements to enhance employee satisfaction, attrition rates, safety, quality, and productivity.Participate in cross-functional teams focused on process optimization and lean manufacturing initiatives.Coordinate and leverage SME for operational best practices.Adhere to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP)Champion LEAN/Continuous Improvement initiatives.All other duties as assigned.Supervisory Responsibilities:NoneMinimum Qualification:3+ years of experience in manufacturing, production training, or process improvementDetail-oriented with strong organizational and documentation skillsAbility to translate complex technical information into clear, practical instructionProficient with MS Excel, along with a working knowledge of MS PowerPoint and LMS managementPreferred Qualification:Associate's or Bachelor's degree in related field or equivalent experiencePrior experience conducting on-the-job trainingWorking knowledge of lean manufacturing, 5S, and continuous improvement principlesExperience with cross-functional project managementTravel Requirements:0-5%Work Environment/Physical Demands:Approximately; 50% of work is performed in a manufacturing environment. 50% of work may involve being in an office environment.Featured BenefitsMedical insuranceDental insuranceVision insurancePaid Family leavePaid maternity leave401(k) with MatchVoluntary Life, Accident, Critical Illness and Hospital indemnityPaid HolidaysTuition assistanceShort-term and Long-term Disability insurancePlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.AN EQUAL OPPORTUNITY EMPLOYER EOE M/W/VET/DISABLED