Quality Facilitator

• Area of Interest: Behavioral Health Services

• FTE/Hours per pay period: .01

• Department: Security

• Shift: As Needed

• Job ID: 179447

Overview

Safety Technician

UnityPoint Health - Marshalltown Hospital

As-Needed

Marshalltown Hospital is seeking a diligent and proactive Safety Technician to join our team on an as-needed basis. Safety Technicians are responsible for creating and maintaining a safe and secure environment within the departments to which they are assigned. In this role, you will engage in activities designed to identify, deter, abate, or correct both routine and emergent safety situations as they arise, ensuring the well-being of all patients, visitors, and staff within the hospital.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities Physical Environment of Care

• Create a safe, welcoming space for patients by monitoring units, screening visitors, and removing unsafe items.

• Quickly respond to behavioral emergencies and assist with safety screenings upon patient admission.

• Build strong working relationships with nurses, dietary, therapy, and support teams to ensure seamless care.

• Actively monitor patients through routine rounding and maintain clear communication with the care team.

Patient Safety

• De-escalate challenging situations and, when necessary, use physical interventions to protect patients and staff.

• Partner with nurses and mental health professionals to assess patient needs and support care plans.

• Provide compassionate support to patients and families—emotionally, physically, and personally.

• Communicate clearly and calmly in high-stress situations to ensure understanding and trust.

Regulatory Compliance

• Stay current on mental health laws and procedures (e.g., 48-hour holds, court committals, Ed Thomas Law).

• Lead or support training on de-escalation, restraints, and behavioral safety practices.

• Assist in workplace violence prevention efforts through data collection, reporting, and follow-ups.

• Complete timely documentation and reports to meet policy, safety, and regulatory standards.

Qualifications

Required:

• High School diploma.

• Good communication skills.

• Good documentation skills.

• Ability to defuse acute situations with behavioral patients

Preferred:

• Post-secondary in counseling, therapy, or psychology.

• 1 – 3 years working in a related field or situation.