Rack Configuration Technician

Configuration Technician

Join a cutting-edge team supporting the AI and liquid cooling revolution. As a Configuration Technician on our 2nd shift, you will follow platform documentation, processes, and production defaults to apply customer-specific, order-specific, and hardware-specific software. You'll work hands-on with the latest technologies from NVIDIA, Dell, Cisco, and other leading OEMs.

Duties/Responsibilities

• Build and configure computer servers based on engineering-provided data sheets and system requirements.
• Perform basic troubleshooting for hardware defects, logical issues, and system errors across a wide range of technologies.
• Escalate issues as needed through Jira.
• Install and configure operating systems and related software.
• Flash BIOS and firmware on various hardware platforms.
• Power on data center racks using PDUs to do testing outlined by engineering.
• Upgrade and test network switches.
• Work independently to resolve technical challenges with minimal documentation.
• Assist in optimizing work instructions and technical documentation.
• Harvest data correctly based on instructions given.
• Collaborate cross-functionally to support other departments as needed.

Education and Experience

• Minimum Required: Ability to read and write English, follow verbal instructions and use simple math.
• One to two years of experience in a fast-paced manufacturing facility
• Experience with computer hardware
• Experience with Microsoft office products
• Preferred: Experience assembling and configuring data center racks.
• Familiarity with liquid cooling systems and high-performance computing environments.

Knowledge, Skills, Abilities

• Strong attention to detail and task prioritization.
• Ability to work independently and under pressure.
• Excellent teamwork and communication skills.
• Proactive problem-solving and issue resolution.
• Commitment to maintaining 5S and other operational standards.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

$24 - $26 an hour

The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits at for additional details.

Use of AI:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at View email address on click.appcast.io . You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.