Contract Performance Manager

M1 Support Services, LP 1500 Solana Blvd Suite 5200 Westlake, TX 76262 m1services.com Contract Performance Manager Location Columbus AFB, MS Job Posting No 112437 will need to scroll (using outside bar) to the bottom of the page and click on the "Apply for this position" button. Start Date ASAP Contract 6057 - ACES CAM Salary Range DOE Posting Date 08/27/2026 Union No FLSA Status Exempt Shift Work 1st FT/PT Full-time Relocation No Travel Possible Job Summary: M1 Support Services is seeking a Contract Performance Manager. The Contract Performance Manager supports the effective execution and performance of assigned contract activities in accordance with the Performance Work Statement (PWS), applicable Air Force directives, technical requirements, and company policies. Reporting to the Deputy Site Program Manager (DSPM), this position monitors contract performance requirements and associated maintenance and operational data to identify trends, risks, efficiencies, and opportunities for performance improvement. The Contract Performance Manager works closely with Program Management, maintenance operations personnel, database management personnel, U.S. Government representatives, and other stakeholders to evaluate performance, develop reports and analyses, support Performance Incentive Reduction (PIR) mitigation and waiver actions, and provide management with accurate and timely information necessary for effective contract execution and decision-making. Primary responsibilities include but are not limited to the following: Contract Performance & Compliance * Supports Program Management in the successful execution of assigned contract requirements in accordance with the Performance Work Statement (PWS). * Monitors contract performance requirements, including PWS Services Summary Performance Thresholds, to assess performance and identify potential areas of concern. * Ensures assigned activities are evaluated for compliance with applicable PWS requirements, Air Force Instructions, Technical Orders, company policies, and other governing requirements. * Identifies actual or potential performance deficiencies and works with Program Management and applicable functional organizations to evaluate causes and develop appropriate corrective or mitigating actions. * Evaluates operational performance for efficiencies, trends, and other factors that may affect contractual performance. * Supports efforts to minimize Performance Incentive Reductions (PIR) and identify circumstances that may support PIR waiver consideration. * Collects, analyzes, and organizes supporting information and prepares PIR waiver documentation for management review and submission, as required. * Participates in contract performance reviews, operational meetings, customer meetings, and other program activities as required. Performance Analysis & Maintenance Data * Coordinates with Maintenance Operations Analysts, Database Managers, and other functional personnel to collect, validate, analyze, and consolidate maintenance and operational performance data. * Reviews data related to aircraft systems, utilization, maintenance history, production performance, and other applicable program activities. * Analyzes historical and current performance information to identify trends, recurring issues, emerging risks, and opportunities for improvement. * Maintains historical performance information necessary to support trend analysis, management review, and contract reporting requirements. * Correlates information from multiple sources to develop meaningful analyses and provide Program Management with actionable performance information. * Serves as a program resource regarding maintenance automated data systems and the use of system-generated information for performance analysis and reporting. * Assists in identifying requirements for new or revised data reports necessary to support maintenance operations, contract performance, and management decision-making. M1 Support Services, LP 1500 Solana Blvd Suite 5200 Westlake, TX 76262 m1services.com Reporting & Management Information * Prepares weekly, monthly, recurring, and ad hoc reports and performance summaries for Program Management and U.S. Government organizations, as required. * Develops customized reports and analyses when required information is not available through established reporting products. * Prepares performance summaries, briefings, presentations, and other management products for internal and external stakeholders. * Ensures performance information presented to management and customers is accurate, relevant, timely, and supported by available data. * Provides Program Management with information and analysis necessary to support operational planning, performance management, and informed decision-making. Operational & Workforce Support * Supports the planning, coordination, monitoring, and evaluation of program operations and personnel within assigned areas of responsibility. * Provides management guidance and support regarding workforce matters, including hiring, employee development, training, performance evaluation, transfer, disciplinary action, and termination, as applicable. * Coordinates with appropriate management and functional organizations regarding workforce or operational matters that may affect contract performance. * Assists Program Management in evaluating operational requirements, resource utilization, workforce effectiveness, and areas for process improvement. Customer & Organizational Coordination * Interfaces with U.S. Government representatives, internal and external customers, company leadership, higher headquarters, and supporting functional organizations. * Develops and maintains effective professional relationships with customers, employees, management, and other program stakeholders. * Communicates contract performance information, operational concerns, and other relevant matters to appropriate stakeholders in a clear, accurate, and professional manner. * Represents M1 professionally and in accordance with company expectations regarding ethics, business conduct, professional appearance, and customer culture. * Supports company business development activities as assigned and appropriate to the position. Additional Responsibilities * Attends meetings, reviews, working groups, and other program activities as required. * Supports special projects and program initiatives related to contract performance, maintenance operations, or organizational effectiveness. * Performs other duties and responsibilities as assigned in support of contract and organizational requirements. Qualifications and Experience: Education * Associate degree from an accredited institution required. * Bachelor's degree in business, aviation, management, logistics, or a related discipline preferred. Experience * Minimum of seven (7) years of related experience in an aircraft maintenance environment. * Demonstrated experience supporting U.S. Air Force aircraft maintenance operations, maintenance management, contract performance, or a closely related function. * Experience analyzing maintenance, operational, or performance data and developing reports, summaries, or recommendations for management. * Experience working with aircraft maintenance quality control processes and procedures. * Experience working within a government contracting or military aviation environment preferred. Knowledge, Skills & Abilities M1 Support Services, LP 1500 Solana Blvd Suite 5200 Westlake, TX 76262 m1services.com * Thorough knowledge and understanding of U.S. Air Force aircraft maintenance processes, practices, and organizational requirements. * Working knowledge of aircraft maintenance quality control processes and procedures. * Ability to interpret and apply Performance Work Statement (PWS) requirements, Air Force Instructions, Technical Orders, company policies, and other applicable guidance. * Strong analytical and problem-solving skills with the ability to evaluate performance data, identify trends and risks, and develop actionable recommendations. * Ability to collect, correlate, and analyze information from multiple sources and translate data into meaningful management information. * Strong organizational skills with the ability to manage multiple priorities, deadlines, and reporting requirements. * Excellent written and verbal communication skills, including the ability to prepare professional reports, briefings, presentations, and other management products. * Strong interpersonal skills and the ability to effectively coordinate with Program Management, employees, U.S. Government representatives, customers, and other internal and external stakeholders. * Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. * Ability to learn and effectively utilize applicable aircraft maintenance, database, reporting, and business information systems. * Ability to exercise sound judgment and maintain professionalism when handling sensitive operational, performance, and personnel matters. * Must be able to speak, read, write, and understand English. Security & Access Requirements * Must be able to obtain and maintain any security clearance, installation access, and/or other credentials required by the contract. Working Conditions: * Work is performed in a combination of office, aircraft hangar, maintenance, and flight-line environments. * Duties may require extended periods of sitting and computer use, as well as periodic standing and walking throughout maintenance and operational areas. * May occasionally require climbing, stooping, bending, kneeling, reaching, or other physical movement necessary to access and observe aircraft maintenance and operational areas. * May be exposed to noise, fumes, moving equipment, varying temperatures, weather conditions, and other conditions normally associated with aircraft maintenance and flight-line operations. * Must comply with all applicable safety requirements and use required personal protective equipment (PPE) when entering designated maintenance, hangar, or flight-line areas. * May be required to work varying schedules, extended hours, weekends, holidays, or shifts based on operational and contract requirements. * Occasional travel may be required in support of program or company requirements. M1 Support Services, headquartered in Westlake, Texas provides a variety of professional, technical, and maintenance services to the Department of Defense and government agencies. M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, or veteran status. M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program.