Fraud Analyst

We are seeking a Fraud Analyst to join the team! This will be working a hybrid role in the Dunwoody office. Pay $60-70k Direct Hire Excellent benefits offered including medical, dental, 401k w/ match, PTO Hybrid 3 days in office Responsibilities Research and analysis of Mastercard, Visa and private label account activity to detect fraudulent activity Analyzes accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering Act as a front-line resource and escalation point regarding suspicious activity Performs complex investigations regarding suspected fraudulent activities Frequent interaction and communication with customers, internal customer service, and merchant partners Supports essential departmental functions and performing back up duties as needed Handles and resolves escalated customer calls and inquiries Assists in special projects upon request Reviews documentation provided by applicants and existing customers to determine validity Qualifications Solid understanding of fraud risks, processes, and procedures Sound judgment and ability to deal with customer issues in both a routine and complex environment Ability to analyze, solve problems, and make decisions effectively and independently Ability to manage multiple diverse tasks simultaneously Microsoft office suite and windows experience AML/ BSA knowledge Experience with credit card products, and knowledge of related regulations #J-18808-Ljbffr Quest Financial