Lead Restoration Technician (2+ YRS EXP ONLY)

Job Description

Job Description

Lead Restoration Technician 

Location: Houston, TX
Employment Type: Full-Time | Field-Based | Rotating On-Call Emergency Response

Join the Fastest Growing Water Damage Restoration Company in Houston!

RestoPros of North Houston is a locally owned and nationally backed restoration company on a mission to deliver fast, reliable, and high-quality water, mold, and fire damage services to homes and businesses in the Houston area.

We're looking for a driven, high-energy, field-savvy Lead Technician who can be our boots on the ground. This is a key early hire and not an entry-level position . You’ll be working closely with management and have a real opportunity to shape the future of our company and grow with it from day one.

Why This Role Matters

• You’ll be the face of the company on the job site.
• You’ll lead jobs and customer relationships.
• As a Lead Restoration Technician, you will play a crucial role in helping clients recover from disasters by restoring their property to its original condition.

What You’ll Do

• Effectively perform all restoration services the company offers (Water, Mold, Smoke/Odor/Fire, Bio/Trauma, Storm damage restoration), per IICRC standards and RestoPros protocols
• Assess damage and determine the best methods for restoration while maintaining high-quality standards.
• Conduct job sketching and estimating in Xactimate .
• Develop moisture maps , drying logs, and accurate documentation for every job, including work orders and final work inspection.
• Execute mold remediation procedures, adhering to all safety regulations.
• Effectively communicate safety hazards, job site findings, equipment, and tool requirements for the worksite with supervisors.
• Ensure job sites are left clean, safe, and organized .
• Maintain job site equipment, cleanliness, and readiness — including truck, warehouse, tools, and supplies' inventory .
• On Call 24x7. Schedule Flexibility: Property damage doesn't keep standard business hours. Flexibility for on-call/emergency work.

• Demolition & Containment: Assist in building critical containment chambers for mold isolation, and safely perform controlled demolition (removing damaged drywall, flooring, and debris).

• Equipment Setup: Load, unload, and set up specialized restoration equipment, including air scrubbers, commercial dehumidifiers, and axial air movers.

• Detailed Cleaning: Clean and sanitize structures and personal contents affected by smoke, soot, fire, or mold growth.

• Safety Enforcement: Strictly adhere to safety protocols, ensuring proper use of Personal Protective Equipment (PPE) including respirators and safety suits when working in hazardous environments.

Customer & Insurance Communication

• Walk customers through the restoration process and secure signed documentation (work authorization, COS, etc.).
• Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process.
• Handle scheduling, follow-ups, and communication professionally.
• Represent RestoPros with 5-star customer service — on every single job.

Team Leadership & Operations

• Lead and supervise junior technicians and helpers.
• Ensure work is done to high standards.
• Oversee daily schedules, progress tracking, and job inspections.
• Participate in daily briefing meetings with leadership and take ownership of field outcomes.

Must-Have Qualifications

• 2+ years in water mitigation, restoration, or similar field roles.
• Experience in residential and commercial construction , especially mitigation and contents processes.
• Proven ability to deliver top-tier customer service and earn client trust.
• Experience in in-home sales, inspections, writing estiamtes, handling payments and collections, getting 5-star reviews.
• Strong organizational skills, attention to detail, and personal accountability.
• Willingness to be on-call, work overtime when needed, and 24/7 emergency on-call rotations , including evenings, weekends, and holidays.
• Previous experience in restoration, construction, or a related field is preferred.
• Valid driver’s license and clean driving record .
• Willingness to relocate to territory (if needed) .
• Comfortable with physical work: lifting 50–100 lbs, working in crawlspaces, attics, ladders, ceiling heights, and confined spaces.
• Education and Experience: High school diploma (or GED).
• Mathematical Skills: Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
• Computer Skills: Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity.

Preferred Qualifications

• Proficiency in Xactimate and digital job documentation (photos, logs, apps).
• IICRC Certification (WRT, ASD, AMRT) and TDLR Mold Worker license.
• Experience with mold, bio, smoke, odor and fire damage restoration .
• Experience leading field teams.
• Tech-savvy and capable of using field software systems and mobile devices.

Personality Fit

• Growth mindset with career ambition.
• Trustworthy, dependable, accountable, and able to work independently.
• Strong customer service skills.
• Strong communicator with leadership instincts and a solutions-first mindset.

What We Offer

• Huge opportunity to grow with this new location
• Competitive pay based on experience and performance.
• Bonus opportunities and overtime potential.
• Paid training & professional development
• High-growth environment with real career advancement.
• 401(k) plan
• Paid time off
• Company technology & devices

Ready to Make an Impact?

This is your chance to take ownership of your work, and grow with us. If you’re driven, experienced, and ready to lead , we want to talk to you.

Apply today and help make RestoPros of Noth Houston the most trusted name in damage restoration.

We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.

Company Description

We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.\r\n\r\nApply Now online