Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to support the dispatch team in Virginia. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys keeping information organized, communicating with external partners, and helping daily operations run smoothly. The person in this role will handle high-volume administrative work, maintain accurate records, and serve as a reliable point of contact for carrier-related communication.

Responsibilities:
• Enter, update, and maintain dispatch-related information with a high degree of accuracy across reports and tracking documents.
• Review operational reports for completeness, identify discrepancies, and follow up to ensure records remain current and reliable.
• Communicate with carriers by phone and email to request updates, confirm details, and support timely coordination of dispatch activity.
• Provide day-to-day administrative support to the department by organizing documentation, preparing routine correspondence, and assisting with office workflow.
• Answer inbound calls professionally, direct inquiries appropriately, and relay important information to internal team members.
• Support front-office and receptionist-style tasks as needed, helping create an organized and responsive administrative environment.• Previous experience in an administrative, office support, or dispatch support role.
• Strong data entry skills with the ability to manage repetitive tasks accurately and efficiently.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Clear verbal and written communication skills for interacting with carriers and internal staff.
• Solid organizational abilities with careful attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced office setting.
• Comfortable handling inbound calls and general administrative office responsibilities.