Processing Assistant III - Mooresville Office

Job Title

Important Information Before Starting Your Application:

You must complete the application in its entirety and submit the application before it can be saved in the system. You must answer all required questions and complete all required sections of this application to be considered for employment with Iredell County.

Examples of Duties

This position is responsible for directing clientele to appropriate units to apply for Medicaid, Work First, Food and Nutrition Services, Daycare, CIP, LIEAP, SA, and EA for a staff of 42 employees in the Mooresville Office. This position registers individuals entering the building into NCFAST before contact is made with the Case Manager. This position will research NCFAST to assist with questions and provide instruction to more efficiently assist the customer. Changes requiring minimal verifications such as addresses and phone numbers will be processed by the initial reception contact. This position scans all documents received from clients visiting the agency into PaperStream/Compass.

Typical Qualifications

Graduation from high school and two years of paraprofessional or clerical public contact which includes negotiation, interviewing, explaining information, gathering and compiling data, analysis of data, and/or the performance of mathematical or legal tasks; or graduation from high school and one year of experience in an income maintenance program; or an equivalent combination of training and experience.

Work Schedule: Monday Friday / 8:00 a.m. 5:00 p.m.

Supplemental Information

Please go to to submit an electronic application. Applications are NOT accepted past the deadline date.

This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.

When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver's License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.

Benefits

Free Medical (wellness program compliance)

Free Vision and Dental (low plan Employee only)

401(k)/457 (5% gross pay contributed by employer to 401(k)

Vacation, Sick Leave

Excellent Retirement Plan with Retiree Health Insurance Stipend

Apprenticeship Opportunities Available

On-Site Employee Wellness Clinic

Employer Provided Life Insurance

Up to $600.00 Annual Wellness Incentive

$2,500.00 Sign on Bonus (full time employee)

$500.00 Employee Referral Bonus (full time)

$250.00 Employee Referral Bonus (part time)