Membership & Volunteer Coordinator

Job Description

Job Description

FlexHR is partnering with a client on a new role! 

Membership & Volunteer Coordinator

Kansas REALTORS®, Inc.  •  Topeka, KS (Hybrid)  •  Full-Time, Non-Exempt

Kansas REALTORS®, Inc. (KR) is looking for a Membership & Volunteer Coordinator to be the go-to resource for our members, volunteers, and local association partners. You’ll own the full member experience — from onboarding and renewals to committee coordination and event support — while keeping the data, processes, and people behind our programs running smoothly.

If you are a detail-oriented, service-minded professional who loves working with people and building efficient systems, we want to hear from you.

Reports To

Senior Director of Association Services

Location

Hybrid — Main office in Topeka, KS

Schedule

40 hours/week, Monday–Friday with flexible scheduling

Classification

Full-Time, Non-Exempt

Travel

Occasional in-state travel required; valid driver’s license required

Membership Services & Engagement

• Manage the full membership lifecycle: recruitment outreach, onboarding, renewals, retention, and follow-up communication.
• Serve as the primary staff contact for member questions, providing timely and professional support.
• Drive participation in member programs, benefits, events, and educational offerings.
• Partner with marketing to develop and distribute membership communications and engagement campaigns.
• Assist with accounts receivable support and membership renewal processing.

Volunteer & Governance Support

• Coordinate volunteer recruitment, onboarding, appointments, training, recognition, and retention.
• Compile applications and coordinate annual appointments for committees, task forces, forums, and focus groups in partnership with the CEO.
• Maintain volunteer rosters, committee records, and appointment information in the Association Management System (AMS).
• Facilitate committee meetings: scheduling, agendas, materials, reminders, and follow-up communications.
• Prepare meeting agendas, minutes, reports, and track action items for committees, leadership groups, and the Board of Directors.
• Coordinate event logistics for volunteer leaders, including registration, travel, materials, and on-site support.

Data Management & Operations

• Maintain accurate records in the AMS and related databases; lead data integrity audits and quality control efforts.
• Track and prepare key performance indicators for member services.
• Identify and implement process improvements, automation opportunities, and operational efficiencies.
• Ensure compliance with NAR organizational standards and certification processes for KR and local associations.
• Submit course completion data for pre-license and continuing education programs to state licensing authorities.

• 2–4 years of experience in membership services, customer service, association management, nonprofit administration, or a related field; trade association experience preferred.
• Bachelor’s degree in business, communications, nonprofit management, public administration, marketing, or a related field preferred.
• Excellent interpersonal, written, and verbal communication skills; professional and personable with members, volunteers, and stakeholders.
• Proficiency in Microsoft 365, Microsoft Teams, Zoom, and AMS/CRM platforms; comfort with AI tools a plus.
• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines simultaneously.
• Self-motivated and proactive — comfortable working both independently and collaboratively.
• Valid driver’s license; ability to travel occasionally within Kansas.
• Ability to lift and transport materials up to 40 lbs.

• 100% employer-paid health, dental, and vision insurance premiums
• 401(k) with employer contribution
• Employer-provided life and disability insurance
• Hybrid work environment — collaborative, fun team culture
• Flexible scheduling within a standard 40-hour Monday–Friday work week

Kansas REALTORS®, Inc. is a statewide professional trade association representing REALTORS® and the real estate industry across Kansas. We are dedicated to advancing the profession, supporting our members, and protecting private property rights for all Kansans.