Retail Sales Specialist

Must work lawfully in the U.S. without employment-based immigration sponsorship. Earn $18.00/hour base pay with potential to earn $22.50/hour through commission and incentives. Enjoy perks such as free and discounted internet, TV, and mobile, and a rewarding career path. Retail Sales Specialist As a Retail Sales Specialist at Spectrum, you will be the face of the company, promoting and selling our portfolio of products and services to both existing and new customers. Your role enhances the customer experience and fosters exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through product support and education. Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products. Maintaining knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs. Working Conditions This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education High School Diploma or equivalent. Skills & Abilities Proficiency in cash handling and accurate payment transactions. High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications. Basic math skills. Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively. Familiarity with goal- and incentive-based work environments. Strong performance in a fast-paced team environment. Effective communication with employees and customers in person, on the phone, and in writing. Highly effective interpersonal skills for building partnerships across the organization. Self-motivated, competitive spirit with a desire to exceed sales goals. Positive and professional demeanor, strong attention to detail and problem-solving skills. Preferred Qualifications Knowledge of the latest technology and devices. 1-5 years of sales/customer service experience. 1-3 years of telecommunications/wireless experience. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. #J-18808-Ljbffr