Quality Coordinator

Job Description

Community Medical Center

Quality Coordinator

Job Schedule: Monday to Friday 8AM-5PM

Your Experience matters

At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Job Summary:
The Quality Coordinator is responsible for developing, implementing, and monitoring initiatives aimed at improving patient safety and quality of care. This role involves collaboration with clinical teams, monitoring safety protocols, analyzing data and incident reports, implementing strategies to prevent harm and improve patient outcomes while applying evidence-based practices. This position may also be a backup for our Data Analysis as needed.

Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

• Patient Safety Initiatives: Develop and implement patient safety programs and protocols to reduce adverse events and improve overall patient care.
• Data Analysis: Collect, analyze, and interpret patient safety data to identify trends, areas for improvement, and measure the effectiveness of interventions.
• Education and Training: Provide education and training to hospital staff on patient safety practices, policies, and procedures.
• Compliance: Ensure compliance with regulatory standards and accreditation requirements related to patient safety.
• Performance Improvement: Lead performance improvement projects using methodologies such as Lean, Six Sigma, and PDSA (Plan-Do-Study-Act) cycles.
• Reporting: Prepare and present reports on patient safety metrics and performance improvement activities to hospital leadership.
• Collaboration: Work closely with clinical teams, department heads, and other stakeholders to promote a culture of safety and continuous improvement.
• Incident Investigation: Conduct root cause analyses and investigations of patient safety incidents and develop action plans to prevent recurrence.
• Best Practices: Stay current with best practices and emerging trends in patient safety and quality improvement.
• Interdisciplinary Committees: Collaborate with interdisciplinary teams to represent quality and develop solutions that enhance patient care and clinical quality.
• Problem-Solving: Identify and address barriers to patient safety, using problem-solving techniques and tools.
• Documentation: Maintain accurate and comprehensive documentation of all patient safety activities.
• Perform other duties as assigned.

Qualifications & Requirements:

• Associate's Degree in Nursing, Healthcare Administration, or Allied Health Sciences required
• Minimum 2 years' experience in healthcare quality improvement, patient safety or a related field. Working knowledge in an acute care hospital strongly preferred.
• Certifications: Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or similar certification preferred, or within one year of hire.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

EEOC Statement:

Community Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.