Senior Innovation Analyst

DescriptionKforce has a client that is seeking a Senior Innovation Analyst in Miami, FL (Florida).Key Responsibilities:* Support the testing, evaluation, and validation of new technologies, hardware, and proof-of-concept initiatives* Coordinate the deployment of technology pilots into operational environments, ensuring successful execution from planning through implementation* Partner closely with Technology, Product, Operations, Engineering, and external vendors to deliver innovation initiatives* Serve as the primary point of coordination across multiple teams to ensure project timelines, dependencies, and deliverables remain on track* Assist with hardware installation planning, configuration, troubleshooting, and deployment activities* Validate hardware compatibility, functionality, and operational readiness prior to field deployment* Collaborate with vendors to resolve technical issues and coordinate equipment logistics* Document testing results, implementation findings, lessons learned, and deployment recommendations* Track project milestones, risks, action items, and implementation schedules* Support continuous improvement efforts by identifying opportunities to improve technology processes and deployment methodologies* Participate in technology evaluations involving hardware, POS systems, peripherals, networking equipment, kiosks, payment devices, and other innovation initiativesRequirements* Bachelor's degree or equivalent professional experience* 5+ years of experience in Technology, Retail Technology, Hospitality Technology, Operations Technology, or a related field* Experience supporting, implementing, or troubleshooting Point-of-Sale (POS) systems* Experience coordinating cross-functional technology initiatives* Exposure to technology hardware, including POS terminals, payment devices, kiosks, display systems, networking equipment, or similar technologies* Strong organizational and communication skills* Strong problem-solving and analytical abilities* Ability to manage multiple priorities in a fast-paced innovation environment* Comfortable working with external vendors and internal stakeholdersPreferred Qualifications:* Experience working in retail, hospitality, customer-facing operations, or technology-focused environments* Experience supporting hardware deployments or technology rollouts across multiple locations* Exposure to technology pilots, proof-of-concept initiatives, or innovation labs* Familiarity with Agile or project coordination methodologies* Knowledge of operational processes and technology ecosystemsJob TypeContractCompensation34 - $47