Residential Direct Support Professional

Make a Meaningful Impact at LSS Neillsville Center Are you looking for a rewarding career where you can make a real difference every day? At LSS Neillsville Center, you'll have the opportunity to support individuals on their journey toward recovery while building meaningful relationships and helping create lasting change. We are seeking a compassionate and dependable Adult Residential Support Professional to join our team. LSS Neillsville Center is a comprehensive Substance Use Disorder treatment program for adult men, providing trauma-informed residential services in a supportive, recovery-focused environment. This is a full-time, benefits-eligible, 2nd shift position offering the opportunity to be part of a collaborative team dedicated to empowering individuals to achieve sustainable recovery. Schedule 37.5 hours per week | Alternating Schedule Week 1 Monday–Wednesday: 3:45 PM–12:15 AM Saturday & Sunday: 8:00 AM–8:30 PM Week 2 Tuesday–Thursday: 3:45 PM–12:15 AM Weekend shifts are required as part of the alternating schedule. What You'll Do As an Adult Residential Support Professional, you'll play an important role in supporting residents throughout their recovery journey by: Building positive, supportive relationships with residents. Monitoring resident safety and well-being. Assisting with daily living activities, housekeeping, and meal preparation. Administering and monitoring medications according to program guidelines. Documenting resident progress and maintaining accurate records. Responding calmly and effectively during emergencies or crisis situations. Encouraging residents to meet their treatment goals and develop independent living skills. Facilitating educational groups and life-skills activities. Transporting residents to appointments and community activities. Maintaining confidentiality while providing trauma-informed, person-centered care. Working collaboratively with a dedicated interdisciplinary team. Every interaction is an opportunity to provide encouragement, stability, and hope. Why Join LSS? At Lutheran Social Services, we value our employees and invest in their success. Eligible employees enjoy a comprehensive benefits package, including: Public Service Loan Forgiveness (PSLF) eligibility Medical, Dental, and Vision Insurance Flexible Spending Accounts (FSA) Mileage reimbursement Paid Time Off and 10 paid holidays 403(b) retirement plan Annual merit increases Employee Assistance Program (EAP) Employee recognition and service awards Opportunities for ongoing training and professional growth What You'll Bring High School Diploma or GED required. Previous experience in human services, behavioral health, healthcare, or a related field is preferred. Strong communication and interpersonal skills. Ability to establish professional boundaries while demonstrating empathy and compassion. Strong problem-solving skills and the ability to remain calm in challenging situations. Valid driver's license and reliable transportation. Willingness to complete DHS 83 training after hire. Work Environment This is an active position that requires frequent movement throughout the residential facility. Responsibilities include supporting residents both indoors and outdoors, assisting with light housekeeping and seasonal outdoor tasks, and transporting residents to appointments and community activities. Some travel (approximately 25–50%) may be required. Join Our Team If you're passionate about helping others and want to build a meaningful career with an organization committed to strengthening individuals and communities, we'd love to hear from you. Apply today and become part of the team helping individuals build healthier, more independent lives through recovery. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity/Affirmative Action Employer. All qualified applicants are encouraged to apply. LSS is an Equal Opportunity Employer (EOE)