Senior Associate - Revenue Cycle - Healthcare

We Do Consulting Differently

The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy, helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment.

Our four core service offerings include:

• Business Transformation Advisory
• Margin & Operational Improvement
• Clinical & Quality Transformation
• AI & Digital Solutions

Margin & Operational Improvement drives measurable financial improvement by providing clients with comprehensive solutions designed to increase revenue, optimize costs, and achieve sustainable margin improvement. This division uses innovative approaches to transform operating models and deliver measurable, lasting results. Our team of operational leaders, business analysts, and experienced subject matter experts focuses on implementing solutions across the following areas:

• Workforce Productivity and Human Resources
• Supply Chain and Corporate Overhead Performance
• Revenue Cycle Effectiveness
• Managed Care, Revenue Integrity, and Pricing Strategies
• Ambulatory Operations and Physician Enterprise

Position Summary:

The Senior Associate is a junior-level consulting position for a highly motivated problem solver with strong analytical and organizational skills and an interest in advancing within BRG. The role supports and oversees qualitative and quantitative workstreams across revenue cycle engagements, including financial analysis, client deliverables, relationship management, industry research, and business development. Successful candidates bring sound judgment, an entrepreneurial mindset, and the ability to develop practical, creative solutions in a fast-paced client environment.

Travel Requirements:

Willing to travel consistently (50%80%), depending on project requirements and client expectations, is required for this position.

Location:

Associates, Senior Associates, and Consultants within the IHS practice must be based in Baltimore, MD; Chicago, IL; New York, NY; or Washington, DC. When client or project requirements do not require travel, they will work with colleagues from their designated office on a hybrid basis.

Responsibilities:

• Support all aspects of small- to medium-sized client engagements and discrete segments of larger projects.
• Advance initiatives across the revenue cycle continuum, including Patient Access, Health Information Management (HIM)/Coding, Charge Capture, Revenue Integrity, Denials and Underpayments Management and Recovery, and Patient Financial Services.
• Develop operational and financial metric improvements for each engagement, including reducing Discharged Not Final Billed (DNFB) and accounts receivable days, accelerating cash, increasing insurance verification rates and Medicaid eligibility conversions, improving timely claim submissions, reducing denials and collection inefficiencies, managing vendor relationships, and decreasing bad debt.
• Assist with project charters, workplans, realization schedules, benefit-tracking tools, client deliverables and work products, and transition-planning documents.
• Develop analyses and financial models using transactional and financial data.
• Contribute to client deliverables and expert reports.
• Prepare workgroup and focus-area steering committee presentations with oversight.
• Manage client relationships at the representative, supervisor, manager, and director levels.
• Use relevant software tools, including R, SQL, and Python, and analytical methods to develop solutions.
• Apply appropriate tools and methodologies to assignments and, when needed, conduct research using professional membership and online resources.
• Identify next steps and practical workarounds for assigned tasks while progressing toward greater independence.
• Audit client practices and personal work through data analysis, interviews, and shadowing to support quality, identify inconsistencies, and escalate opportunities or risks.
• Adapt to different client personalities and internal management styles to meet expectations.
• Communicate effectively in writing and verbally, adjusting content and detail for the intended audience.
• Contribute positively as a team member and demonstrate a strong work ethic to meet client deadlines and quality expectations.

Qualifications

• Two to four years of healthcare industry or consulting experience in revenue cycle performance improvement and process reengineering, revenue management and redesign, and reimbursement and recovery strategies are required. Prior consulting experience is highly preferred.
• A bachelor's or master's degree (e.g., BS, BBA, MBA, MHA, MA, or MS) is required; a focus in management, accounting, finance, healthcare administration, business administration, or a related discipline is preferred.
• An applicable industry certification (e.g., CRCR, CHFP, CHAM, CRCE-I, or CRCE-P) is preferred.
• Operational expertise in Patient Access, HIM/Coding, Charge Capture, Revenue Integrity, Denials and Underpayments Management and Recovery, or Patient Financial Services is preferred.
• Strong project management experience and demonstrated success contributing to assessments and project implementations are required.
• Ability to draft workplans, project budgets, timelines, and deliverables is required.
• Excellent interpersonal skills and the ability to manage team and client relationships effectively are required.
• Strong verbal and written communication and presentation skills are required.
• Ability to succeed in a high-performance, fast-paced team environment while consistently meeting or exceeding client expectations is required.
• Desire and ability to manage processes and other consultants are required.
• Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Access, and Outlook, is required.
• Familiarity with Epic, Cerner, Allscripts, MEDITECH, or athenaIDX is preferred.

Salary Range: $85,000 - $115,000 per year

Job title and compensation to be determined based on qualifications and experience.

Candidate must be able to submit verification of legal right to work in the U.S., without company sponsorship.

About BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead.

At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world.

At BRG, we don't just show you what's possible. We're built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.