HVAC Service Manager

Company NameBlue Dot Heating, Air ConditioningOverviewBlue Dot Services of Maryland, in partnership with American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.What We Offer:Insurance access after 31 days of employmentLow-cost medical insurance (starting at ~$5/week)Dental and vision insurance optionsHealth Savings Account (HSA) or Flexible Spending Account (FSA)401(k) with company matchPaid time off & holiday payCompany-paid life insuranceTake-home company truck / fuel / maintenanceResponsibilitiesWhat You'll Do:Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coachingOversee daily operations to ensure safe, efficient, and high-quality service deliveryMonitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profitsResolve customer issues and ensure top-tier customer satisfactionCoordinate with dispatch to optimize technician selection and schedulingConduct job site inspections and monitor workmanship standardsTrack departmental operations, inventory, tools, vehicles, and maintenanceEnsure compliance with safety regulations, company policies, and local codesProvide ongoing on-the-job training and development for techniciansLead weekly technician meetings and monitor key performance indicators (KPIs)QualificationsWhat You'll Bring:5+ years of HVAC service experienceStrong knowledge of gas piping, electricity, plumbing, and air flowUnrestricted Journeyman license and HVAC code knowledge (preferred)Valid driver's license with a good driving recordStrong leadership, communication, computer, and math skillsAbility to manage people, operations, and budgets effectivelyNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.