Group Practice Manager

Job Description

Job Description

Overview

The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics. With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement. This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.

Responsibilities

Clinical Leadership

• Ensure timely, high-quality patient care and satisfaction.
• Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
• Ensure patients are matched with the best-fit specialists.
• Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
• Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
• Participate in direct patient care (up to 60%) as appropriate.

Talent & Culture

• Manage staffing plans and support recruitment in partnership with HR.
• Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
• Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
• Promote clinical excellence through mentorship, training, and adherence to best practices.
• Foster a unified, collaborative culture that supports employee engagement and growth.

Operational Excellence

• Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
• Align clinical and operational strategies with dyad partners and regional leadership.
• Manage resource planning, forecasting, and project delivery.
• Support strategic initiatives and partnerships within the market.
• Ensure compliance with healthcare regulations and organizational policies.
• Serve as a thought leader, bringing innovative ideas to improve care and operations. 

Performance & Financial Oversight

• Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
• Monitor KPIs and financial performance across the group practice.
• Manage budgeting, forecasting, and financial reporting.
• Implement incentive models that reward productivity, quality, and engagement.

Market Leadership:

• Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
• Build and maintain relationships with local healthcare providers, stakeholders, and the community.

Qualifications

If Clinician:

• Required
• Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or 
• A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
• In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
• Minimum of two to four years of supervisory experience
• Preferred
• Five years’ experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
• Two to four years 3rd party billing experience, preferred.

If Non-Clinician:

Minimum Qualifications

• High school education or equivalent
• Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
• Minimum of two to four years of supervisory experience
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Preferred Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration or Allied Healthcare field
• Four years of experience managing a medical clinic or healthcare services facility.