Customer Service Sales Support Rep

We are recruiting for a Customer Service Sales Support Representative to join a professional services organization with a national client base. This is a full-time, on-site role based in Painesville, Ohio , in the eastern Cleveland suburbs. This role is a strong fit for someone who enjoys helping customers, solving problems, supporting sales activity, and keeping client information organized. Insurance experience is a plus, but not required. Responsibilities Respond to client phone calls and emails in a professional and timely manner Assist customers with questions, service requests, documentation, and follow-up Support sales-related communication, account updates, and client needs Help identify customer needs and recommend appropriate products or services Enter, update, and maintain accurate client records and reports Coordinate communication between clients, sales, operations, and leadership Escalate more complex issues to the appropriate internal team Manage multiple priorities in a fast-paced office environment Qualifications Experience in customer service, sales support, client service, or office support Strong phone, email, and written communication skills Comfortable using Microsoft Office, including Outlook, Word, and Excel Organized, detail-oriented, and able to follow through on open items Professional, dependable, and comfortable working directly with customers Insurance, financial services, or professional services experience is a strong plus Compensation and Benefits $40,000 to $50,000 annual salary, depending on experience Monday through Friday schedule, 9:00 am to 5:00 pm Full health benefits after 30 days 401(k) PTO and paid holidays Apply today to take the next step in your customer service and sales support career. #J-18808-Ljbffr Gables Search Group