IDD Services Senior Director

Job Description

Job Description

Company Description

Who We Are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, and/or complex medical needs.

With services in 17 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

Perks/Benefits:

• Medical, Vision and Dental Insurance
• Supplemental Insurance
• Flex Spending and HSA Accounts
• Pet Insurance
• Life Insurance 
• 401 K plan with up to 3% employer match after eligibility period
• PAID TIME OFF (PTO) 
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts

Job Description

What You Get To Do:

The Washington Senior Director is responsible for providing strategic leadership and guidance to a team of up to seven direct reports in Washington State. This role is responsible for the overall administration and growth of the Dungarvin business and services within Washington's Supportive Living Programs. The Senior Director is responsible for nurturing and developing relationships with potential and existing business partners including local, state, and federal legislative and department representatives, advocacy groups, trade associations, and other stakeholders as warranted.

Duties include:

• Develop and implement strategic program and fiscal planning initiatives to drive business growth and operational excellence
• Oversee the development, evaluation, and continuous improvement of programs and services
• Ensure full compliance with federal, state, and local business and program regulations, laws, and licensing requirements specific to DD/IDD services
• Assure quality of services meet or exceed regulatory and licensing standards through ongoing monitoring and quality assurance activities
• Identify, pursue, and manage expansion of markets and new business opportunities within the service area
• Hire, coach, mentor, train, and supervise direct reports while fostering a culture of professional development and accountability to entire team
• Oversee budget development, allocation, and financial performance management while maintaining personal accountability for P&L outcomes
• Conduct performance evaluations, implement professional development plans, and support staff retention
• Represent the organization at community events, legislative meetings, industry forums, and stakeholder engagement activities
• Monitor and report on key performance indicators, service metrics, and compliance measures to senior leadership

Qualifications

Preferred Qualifications:

• Bachelor’s degree in Human Services, Psychology, Social Work, Counseling, Special Education, or related field; Master’s preferred.
• 5+ years of multi-site leadership experience in human services serving I/DD/IDD populations.
• Experience managing HCBS and Medicaid-funded services, including group homes, supported living, residential programs, vocational/day services, children’s residential programs, and housing stabilization programs
• 5+ years of financial management experience, including $20M+ budget oversight, P&L accountability, forecasting, and budget development.
• Knowledge of ID, DD, IDD, ICF, CIIBS, MR, Medicaid Waivers, and regulatory compliance requirements.

Additional Information

Hours Worked:

• 40 hours per week 
• Monday- Friday 8:00AM- 5:00 PM with flexibility as needed per business needs
• Travel is associated with this role

Salary: $140,000.00 annual salary + Bonus Eligible 

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

7/21