Sr. Engineer, Infrastructure (Cyber Security)

Location: USA-Houston, USA-Mt Vernon We are looking for a dynamic, results-driven individual who will achieve a high level of customer satisfaction that provides 24/7 reliable and responsive IT Infrastructure Services in over 5 countries. Responsibilities Lead and manage a team of technical specialists and outsourced contracted services to securely deliver IT Infrastructure Services in Americas and Europe according to the specifications agreed with Business, Manufacturing and IT organizations. As a member of the IT team, participate and contribute to the execution of the overall IT strategy. Formulate and implement plans and budgets in line with IT strategy and as befitting the department and needs and objectives of businesses. Track and communicate operational metrics (including trending over time) and identify process and service improvement opportunities. Participate in teams supporting transformation projects with the businesses, such as refresh and consolidation strategies and infrastructure technology rollouts. Ensure that infrastructure (networks, datacenters, servers and storage) incidents and problems are resolved in a timely and effective manner, and reduced by analyzing root causes, minimizing disruption to business operations and adhering to SLAs on availability and resolution response times. Qualifications Bachelor’s degree in IT or Engineering Computer Science 10 years’ experience in global Industry or IT environment 10 years’ experience in Petrochemical Environment Minimum of 7 years’ experience with CISCO Networks and in-depth knowledge of routing/switching In-Depth knowledge of ITIL® policies and procedures including Incident, Problem and Change Management Analytical skills Enthusiastic, flexible and creative team player Must be proactive and able to operate independently Must be comfortable in a high-energy environment Cultural sensitivity and a ‘global mindset’. CISCO Network Certified is preferred. Eligibility Requirements You must submit your application for employment online to be considered. Please submit your resume using the "Apply Now/Apply" option on this page. You must be 18 years or older Applicants must be currently authorized to work for SABIC in the United States on a full-time basis. Work Availability Regular, predictable attendance is an essential function of this position. Applicants must be regularly available and willing to work (e.g. Monday – Friday) during assigned hours of operation and such other hours as the company determines are necessary or desirable to meet business needs. We are proud to be a diverse and an equal opportunity employer. We are fully committed to a culture of respect and inclusion. #J-18808-Ljbffr Sabic Americas, Inc.