Beauty Services Manager

Job Description

Job Description

Overview

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 — our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Lead the daily operations of the Salon and Skincare departments, providing direction, mentorship, and support to aestheticians, stylists, nail technicians, beauty service agents, and department leadership.
• Onboard, train, coach, and develop team members while fostering a culture of engagement, accountability, and exceptional guest service.
• Ensure an outstanding guest experience by resolving concerns, accommodating requests, maintaining a visible presence, and supporting day-to-day service operations as needed.
• Manage department performance through scheduling, payroll, budgeting, inventory control, revenue monitoring, and strategic staffing to meet business demands.
• Develop and enhance beauty programming by partnering with vendors, creating promotional events, supporting treatment and retail initiatives, and driving sales performance through team coaching.
• Maintain the highest standards of cleanliness, safety, and operational excellence by overseeing facility conditions, ensuring compliance with department procedures, and partnering with Facilities to address maintenance needs promptly.

This position is expected to start in mid-September in preparation for the property's anticipated opening in early October.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• Bring 3–5 years of experience in salon, skincare, spa, beauty, hospitality, or a related leadership role with a strong understanding of guest-focused operations.
• Demonstrate the ability to lead, coach, and develop a team while fostering a culture of accountability, collaboration, and exceptional service.
• Possess strong business and financial acumen, including experience managing budgets, controlling expenses, forecasting revenue, and driving retail and service performance.
• Exercise sound judgment and decision-making skills with the ability to work independently, implement policies and procedures, and resolve operational or guest concerns effectively.
• Maintain excellent organizational, communication, and problem-solving skills while balancing multiple priorities in a fast-paced environment.
• Hold a high school diploma or equivalent and be comfortable performing light physical tasks, including lifting up to 25 pounds, while maintaining a hands-on leadership presence within the department.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.