Lead Contents Restoration Technician

Overview Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions and prioritize quality workmanship and service that restores what matters most to our customers. Our TX based locations are expanding rapidly and we’ve got a growing and dynamic team. Job Summary This position is responsible for providing operational support in remediation efforts for client contents. Main functions will include performing tasks related to packout and packback services, contents cleaning, deodorizing, manipulation, and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision. Additionally, the person in this role will be required to learn our digital inventory system that is administered through a company provided iPhone. Responsibilities Maintaining equipment used in daily tasks Lead a team of technicians to ensure they are following IICRC Standards Perform Dry and Wet mitigation/pre-cleaning using accepted BELFOR procedures Manipulate contents at the client site to allow for the remediation crew to perform required tasks Take exceptional care to package contents to prevent damage during transport Transport contents to cleaning facility for cleaning and storage Adhere to MSDS recognized standards Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition Must have a caring spirit, commitment to exceptional customer service, principles, and practices Qualifications Bilingual Speakers (English & Spanish) strongly preferred Construction, restoration, or insurance industry experience preferred IICRC certifications preferred Must be able to identify Product (consumables), usage, and disposal requirements with training Eligible to operate a motor vehicle per Blue Kangaroo Packoutz’s vehicle policy Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic Ability to multitask in a fast-paced environment Comprehensive understanding of customer service principles and practices Physical Requirements Must be authorized to work in the United States Physical Requirements Frequent lifting in excess of 50 lbs Access and mobility in tight spaces Compensation $20-25/hour depending on experience Benefits 401(k) matching Competitive salary Health insurance Opportunity for advancement Training & development #J-18808-Ljbffr