Datacenter Technician

Job Title: Infrastructure/Data center Hands and Feet Support Engineer Location: Jackson, MI 49201 (Travel to different sites is a requirement; miles will be reimbursed) Job Summary: The Data Center Hands and Feet Support Technician is responsible for providing on-site support to maintain and troubleshoot hardware and infrastructure within a data center environment. This role involves performing a variety of tasks including physical equipment installation, troubleshooting hardware issues, and executing remote instructions from off-site technicians. Key Responsibilities: Physical Support and Maintenance: Install, move, and decommission servers, network devices, and other hardware components. Perform physical hardware inspections and troubleshooting. Handle cabling tasks including running, patching, and managing cables. Replace hardware components such as hard drives, memory modules, power supplies, etc. Operational Support: Assist in the setup and configuration of data center equipment. Perform routine checks and maintenance tasks as directed. Ensure proper labeling and documentation of hardware and cabling. Remote Assistance: Act as the on-site presence for remote technical teams. Execute remote instructions accurately and promptly. Provide real-time feedback and updates to remote teams during troubleshooting and maintenance activities. Site Support: Travel to the sites covered by this position based on the requirement, urgency, and priority. Support the End Users with their physical connectivity issues. Monitoring and Reporting: Monitor data center infrastructure for alerts and issues. Report any discrepancies, malfunctions, or abnormalities to the appropriate teams. Maintain logs of activities and incidents for reporting purposes. Compliance and Safety: Adhere to all data center policies and procedures. Follow safety protocols to ensure a safe working environment. Ensure compliance with industry standards and regulatory requirements. Qualifications: Education: High school diploma or equivalent; technical certifications (e.g., CompTIA A+, Network+) are a plus. Experience: Previous experience in a data center or IT support role preferred. Technical Skills: Basic understanding of server and network hardware. Familiarity with cabling standards and practices. Ability to follow technical instructions and diagrams. Physical Requirements: Ability to lift and move heavy equipment (up to 50 lbs). Comfortable working in confined spaces and at heights using ladders. Soft Skills: Strong communication and interpersonal skills. Attention to detail and excellent organizational abilities. Problem-solving mindset and ability to work independently or in a team. Seniority level: Mid-Senior level Employment type: Contract Job function: Administrative and Consulting Industries: IT Services and IT Consulting #J-18808-Ljbffr Yochana